Urgent Care Blog

The Federal government took a range of steps to expedite the adoption and awareness of telehealth. Telehealth policies allow:  Location. Medicare patients can...

The following coding policies have been revised.  Policy Title: Professional/Technical Component Policy, Professional  Effective Date: April 1, 2026   Summary of Changes: Effective for...

Waiting doesn’t start in your lobby anymore. It starts with the first click: when a patient tries to decide whether to book online or...

Healthcare employees have it tougher than ever. Patients arrive informed, opinionated, and increasingly influenced by what they find online before...

Similar to Cigna claims, several individual BCBS licensees (e.g., Illinois, Texas, Massachusetts) have acknowledged that they will change (recoded/downcode) a claim to a lower‐payment code in certain...

Effective 9/1/25, The Division of TennCare will no longer process paper crossover claims. Any paper claims received will be returned...

Urgent care is having a moment. The sector is growing rapidly, and the reasons go beyond convenience. A recent Forbes feature highlights...

For most urgent care encounters, imaging is a key moment of truth: the point where uncertainty becomes clarity. But interpreting...

In urgent care, time isn’t just money. It’s patient safety, staff sanity, and clinic reputation. Yet for many clinics, the...

Starting January 1, 2026, MDwise will no longer participate as a managed care entity for Indiana’s Medicaid.  This includes Healthy...

Effective 1/1/2026, the AMA has approved CPT code 87812 to recognize ‘direct optical observation’ results for lab tests testing COVID-19...

Open claim issues - Part B  The claims issues log below includes the status of claims processing issues that have...