Urgent Care Blog

The past five years have underscored the critical importance of crisis and contingency planning in healthcare. The 2020 public health...

Illinois: BCBS Illinois Acquires Cigna Medicare Business  Blue Cross and Blue Shield of Illinois entered into a definitive agreement to...

When you’re in urgent care, inefficiencies and other time wasters have a heavy impact on the patient experience, and can...

CDPHP: Issuing of EOBs during the Change Healthcare Service Outage  As a result of the Change Healthcare security issue and...

Contracting and credentialing providers is a complex process that keeps evolving for urgent care. The number of payers involved, rules...

Sanford Health Plan: Change of Mailing Address  Sanford Health Plan has changed the mailing address for Medicare Advantage claims submitted...

Oklahoma: Aetna Better Health Payment Delays  Aetna Better Health Oklahoma is denying claims in error with the following denial codes: ...

RCM Operations Director: Brianna Crowley A growing concern in the healthcare system is the increased amount of diagnosis denials. Insurance...

Patient Services Manager: Nikki Petersen Our patient services department at Experity handles a variety of calls to help our clients...

How are we preparing for the end of year already? Didn’t 2024 just begin? Unfortunately, we are heading into fall...

The Challenges of Billing Out-of-Network One of the biggest challenges for an urgent care is billing insurance as a non-participating...

In the last issue of Urgent Care Quarterly, we explored how the operational strategies adopted by urgent care practices during...