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Navigating Diagnosis Denials

RCM Operations Director: Brianna Crowley A growing concern in the healthcare system is the increased amount of diagnosis denials. Insurance...

Getting to Know the Patient Services Department

Patient Services Manager: Nikki Petersen Our patient services department at Experity handles a variety of calls to help our clients...

ICD-10-CM: What’s New for 2025

How are we preparing for the end of year already? Didn’t 2024 just begin? Unfortunately, we are heading into fall...

Billing Out-of-Network, Flu Season, and Industry Updates

The Challenges of Billing Out-of-Network One of the biggest challenges for an urgent care is billing insurance as a non-participating...

Sneak Peak! Urgent Care Quarterly: 2024 Revenue Trends

In the last issue of Urgent Care Quarterly, we explored how the operational strategies adopted by urgent care practices during...

CrowdStrike Global IT Outage – Experity’s Systems are Operational

A software update deployed on July 18th, 2024 by cybersecurity firm CrowdStrike led to a major global IT outage, impacting...

Front Desk Best Practices for Accurate Billing in Urgent Care

Oversights and errors in front desk operations can result in rework, denials, or rejections. Safeguard your revenue and your team’s...

5 Best Practices for Patient Engagement in Urgent Care

Patient engagement can make or break your business. At the same time patients have become increasingly dissatisfied with healthcare, they...

7 Urgent Care Best Practices for Clinics to Thrive

The healthcare landscape is constantly evolving, and urgent care clinics are at the forefront of providing efficient, patient-centered care. To...

6 EMR Best Practices for Urgent Care Efficiency

If you’re implementing an Electronic Medical Records (EMR) system, following established best practices is crucial for success. Over the years,...

How to Get More Patients and Faster Throughput in Urgent Care

The more patients your clinic sees, the higher your revenue potential. The faster you get patients through the door, the...

6 Benefits of Teleradiology Overread Services

X-ray is considered a defining feature of urgent care, and as an alternative to the emergency department, many clinics offer...

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