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EBOOKS

The Giant eBook for Billing and Operations

In this industry, getting patients in and out fast is your biggest priority. But to be successful, it’s just as important to manage your billing accurately and efficiently. In this eBook find tips for billing non-credentialed and non-contracted providers, common missteps, best PM practices, and 10 important KPIs you should be watching. Be sure everyone involved in your billing and coding is committed to accuracy with the help of this eBook.

Urgent Care Quarterly

Research & Reports

Issue 03: Wait Time Trends and Their Impact on Patient Satisfaction

In a world where consumers of all kinds are accustomed to services delivered on-demand, healthcare providers are being called to adjust their approach to patient care. With more healthcare alternatives available, patients can choose providers based on convenience, quality of care, and other personal expectations. There may be no other healthcare segment as deeply affected as the urgent care industry. Urgent care was born, in part, as a response to patients’ growing demand for a convenient, affordable alternative to traditional primary and emergency room care.

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EBOOKS

Beyond Online Appointments: The Ultimate Guide to Patient Engagement

In this Ultimate Guide you’ll find technology-based solutions, tips, and smart ways to create a patient experience that builds your business and gives them a reason to choose you when they’re looking for urgent care.

eBooks & Guides

eBooks & Guides

The Ultimate Guide to Patient Engagement

With so many options and the list still growing, urgent care patients can be fickle. If you want to win their hearts—and their repeat business—delivering an exceptional patient experience is essential. Technology can help raise your level of engagement, but it takes more than online appointments. In this eBook you’ll find technology-based solutions, tips, and smart ways to create a patient experience that builds your business and gives patients a reason to choose you when they’re looking for urgent care.

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eBooks & Guides

6 Mistakes to Avoid When Starting an Urgent Care

According to the Urgent Care Association of America, there are approximately 9,000 urgent care clinics in the United States — growing at a rate of over 300 centers per year nationally. The growth trend isn’t slowing any time soon. Urgent care clinics, from single sites to franchises and large organizations, will continue to expand as the aging Baby Boomer population floods the healthcare market in need of episodic or acute care services.

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