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Sept Industry Notes: EOBs during the Change Healthcare Service Outage 

CDPHP: Issuing of EOBs during the Change Healthcare Service Outage  As a result of the Change Healthcare security issue and...

Sept Industry Notes: Sanford Health Plan

Sanford Health Plan: Change of Mailing Address  Sanford Health Plan has changed the mailing address for Medicare Advantage claims submitted...

Navigating Diagnosis Denials

RCM Operations Director: Brianna Crowley A growing concern in the healthcare system is the increased amount of diagnosis denials. Insurance...

ICD-10-CM: What’s New for 2025

How are we preparing for the end of year already? Didn’t 2024 just begin? Unfortunately, we are heading into fall...

Billing Out-of-Network, Flu Season, and Industry Updates

The Challenges of Billing Out-of-Network One of the biggest challenges for an urgent care is billing insurance as a non-participating...

Urgent Care Billing Best Practices for Optimal Revenue

Not recouping revenue owed is the number one most solvable urgent care billing issue most urgent cares have. This includes...

Change Healthcare (Optum) Outage FAQs

latest update: 4/4/2024 Experity/Waystar Webinar [UPDATED 4/4/24] Experity partnered with Waystar to host a second, one-hour webinar for SaaS clients...

HIPAA: 4 Enforcement Discretions Expire With End of PHE

Learn about four Notifications of Enforcement Discretion that expired with the end of the public health emergency (PHE.)

6 Quick Tips: Managing Your Urgent Care After the End of PHE

The end of the PHE means regulatory requirements and reimbursement services have changed. Get tips on managing your urgent care...

Medicaid Updates: How Eligibility and PHE Changes Impact Urgent Care

Learn how the end of the public health emergency impacts Medicaid — specifically as it relates to urgent care.

Front Desk Checklist PDF for Better Urgent Care Billing

Recoup your revenue! Download this front desk checklist so your urgent care staff can spend less time on rework, denials,...

Navigating Payer Reviews: Handling Various Audits

Payer reviews need to be taken seriously and addressed properly. The level of concern is different for each one. Learn...

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