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ICD 10 changes impacting Urgent Care in 2025 

ICD10 has been ever changing since it was first adopted ten years ago. Each year the Centers for Medicare &...

Proven Gains in Revenue, Time, and Care: Forrester’s TEI Study on Experity

Urgent care leaders are facing a growing mandate — deliver efficient, patient-centered care while supporting rapid business growth. To better...

The Rise of the Invisible Tech Stack in Urgent Care

How high-performing clinics are winning by making technology disappear Featured on Dx: The Podcast Urgent care has always operated under...

August Industry Notes: Medicaid, Worker’s Comp, and Payer Updates

Kentucky Medicaid Announcement  On July 29, 2025, the Cabinet for Health and Family Services was notified of a technical issue...

July Industry Notes: Cigna Reimbursement Policy 

Notification: Effective 10/01/2025 Cigna has developed a new reimbursement policy, Cigna may adjust the E/M CPT® code 99204- 99205, 99214-99215,...

Timely Filing: What Every Practice Needs to Know 

 Nikki Benedict, Revenue Integrity Analyst, Experity Timely filing is a critical concept in medical billing that directly impacts claim reimbursement....

Every Urgent Care Touchpoint Is a Reputation Moment

How the best urgent care operators turn daily interactions into long-term loyalty As heard on Dx: The Podcast Urgent care...

How the Best Clinics Earn Loyalty in One Visit or Less

What urgent care leaders are getting right — and how it builds trust from day one As heard on Dx:...

From Click to Care: Designing a Modern Urgent Care Patient Journey

In urgent care, delivering high-quality care quickly has always been the goal. But today’s patients want more than just efficiency...

Urgent Care as a Growth Engine: How Health Systems Can Unlock Revenue with the Right Tools

Once viewed as a low-margin access point, on-demand care is now a strategic growth engine for forward-thinking health systems. With...

What Is a B Read — and Why It Matters More Than Ever in Occupational Medicine

If your clinic offers occupational medicine services, you’ve likely seen an uptick in chest X-ray requirements recently — and that’s...

Payer-specific Tip: Oklahoma Medicaid

Did you know…   Oklahoma Medicaid will not accept corrected claims. Corrected claims (if any amount of claim pd) needs to...

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