Explore Urgent Care Resources

Insights, tips, and expert advice for Everything Urgent Care®

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Case Studies

Ladera Urgent Care, Integrative Urgent Care

See how Experity’s partnership with Ladera and Integrative Urgent Care helped solve several challenges they faced with billing.

Blog

Should Nurse Practitioners Be Allowed to Read X-Rays? Pros, Cons, and the Path Forward

eBooks

How to Drive Patient Satisfaction With Shorter Urgent Care Visits

Learn how to reduce bottlenecks, speed up urgent care visits, and improve patient satisfaction without sacrificing quality or staff morale.

Webinars

Becoming Their Clinic: Making Patient Experience Your Growth Engine

This free 45-minute webinar will show you new ways to gain and grow the kind of patient engagement that keeps them coming back. By transforming

Blog

5 Smart Ways to Build a Stronger Urgent Care Reputation in 2026

← Back to Resources 5 Smart Ways to Build a Stronger Urgent Care Reputation in 2026 Healthcare employees have it tougher than ever. Patients arrive

Blog

BCBS Downcoding Explanation

← Back to Resources BCBS Downcoding Explanation Similar to Cigna claims, several individual BCBS licensees (e.g., Illinois, Texas, Massachusetts) have acknowledged that they will change

Blog

Dec Industry Note: Tennessee Medicare/Medicaid Cross Over Claims

← Back to Resources Dec Industry Note: Tennessee Medicare/Medicaid Cross Over Claims 02/04/2026 BlogMedical Billing, RCM, Urgent Care Operations Effective 9/1/25, The Division of TennCare

Blog

Navigating the Radiologist’s Report: A Guide for Urgent Care Providers

← Back to Resources Navigating the Radiologist’s Report: A Guide for Urgent Care Providers For most urgent care encounters, imaging is a key moment of

Blog

How to Eliminate the X-Ray Bottleneck Without Compromising Accuracy

← Back to Resources How to Eliminate the X-Ray Bottleneck Without Compromising Accuracy In urgent care, time isn’t just money. It’s patient safety, staff sanity,

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MDwise Update for Indiana

← Back to Resources MDwise Update for Indiana Starting January 1, 2026, MDwise will no longer participate as a managed care entity for Indiana’s Medicaid.

Blog

2026 CPT Code Changes for Urgent Care

← Back to Resources 2026 CPT Code Changes for Urgent Care Effective 1/1/2026, the AMA has approved CPT code 87812 to recognize ‘direct optical observation’

Blog

Jan Industry Note: BCBS Arkansas News

← Back to Resources Jan Industry Note: BCBS Arkansas News New Branding Arkansas Blue Cross Blue Shield – Skai Blue Skai Blue Cross and Blue

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Jan Industry Note: Medicare 2026 Telehealth Policy

← Back to Resources Jan Industry Note: Medicare 2026 Telehealth Policy The Federal government took a range of steps to expedite the adoption and awareness

Blog

UHC Policy Updates for 2026

← Back to Resources UHC Policy Updates for 2026 The following coding policies have been revised. Policy Title: Professional/Technical Component Policy, Professional Effective Date: April