When discussing patient experience, there’s often an overlooked stakeholder in the room: the caregiver.

Whether it’s a parent accompanying a child, a spouse supporting a loved one, or an adult child helping an aging parent navigate care, caregivers influence healthcare decisions before, during, and after the visit. Their experience can shape patient satisfaction, loyalty, and long-term engagement.

Join urgent care leaders for a discussion on how ambient AI is helping providers spend less time focused on screens and more time focused on meaningful interactions with patients and caregivers, creating a more connected, human-centered care experience.