Urgent Care Blog
Stay sharp with urgent care insights, how-to’s, and industry trends
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Choosing the right people is crucial to the success of your clinic. Your business is the people you hire. This is especially true in service-oriented
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For all the planning you do, it’s the patient that’s the central focus of your efforts. It makes sense then to design your urgent care
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We’ve made a helpful list of code changes specific to urgent care. Keep in mind not all these codes may affect your urgent care, and
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According to Eileen Ales, MA, RN, of Ales Consulting in Tacoma, WA, the front office staff is “the first and last impression of the place.
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When running a business, particularly a consumer-facing one, your company’s reputation is everything. In today’s always-on, ever-connected world, this is more true than ever. The
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Due to requirements of the Medicare Access and CHIP Reauthorization Act of 2015, new Medicare cards will be mailed to the nearly 58 million beneficiaries
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When it comes to urgent care, patients expect clinics to be open whenever they have a need for care—regardless of the hour. How do you
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One of the biggest secrets to urgent care success is knowing how your clinic and your providers are perceived. Your NPS score is one key
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When you mix patient identifiable information and health information, you have PHI. As healthcare providers using a global information network, it’s your responsibility to keep
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Some people call it the most wasted real estate in urgent care. It’s your waiting room. While not every clinic can get rid of the
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For urgent care clinics and healthcare providers in general, a backlog in accounts receivable (AR) isn’t unusual. Collecting unpaid debt is a burden that can
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The CMS Merit-based Incentive Program (MIPS) was designed to tie payments to quality and cost-efficient care, drive improvement and outcomes, increase the use of healthcare
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