The Third Person in the Room:

How AI Is Transforming the Caregiver, Patient, and Provider Experience in Urgent Care

📅 July 15, 2026 | 1:00 PM CT | 45-Minute Educational Webinar

When discussing patient experience, there’s often an overlooked stakeholder in the room: the caregiver.

Whether it’s a parent accompanying a child, a spouse supporting a loved one, or an adult child helping an aging parent navigate care, caregivers influence healthcare decisions before, during, and after the visit. Their experience can shape patient satisfaction, loyalty, and long-term engagement.

Join urgent care leaders for a discussion on how ambient AI is helping providers spend less time focused on screens and more time focused on meaningful interactions with patients and caregivers, creating a more connected, human-centered care experience.

What You’ll Learn

  • Why informal caregivers are becoming one of the most influential stakeholders in patient experience and loyalty
  • How caregivers shape care decisions throughout the patient journey—from scheduling and registration to follow-up care
  • What current research reveals about AI’s impact on provider focus, communication, and patient interactions
  • Practical strategies for balancing operational efficiency with more empathetic, relationship-driven care experiences

Reserve Your Spot Today

Featured Speakers

Headshot of a woman with straight brown hair, blue eyes, and a pink top, smiling at the camera against a white background with a circular blue border.

Dr. Andrea Giamalva

CMO

Experity
A man with short brown hair, wearing a light blue shirt and orange patterned tie, smiling at the camera on a white background.

Dr. Aaron Gardner

CMO

Just 4 Kids Health
A woman with curly brown hair, glasses, and a red top smiles at the camera against a white background.

Kristin Baird

MHA, BSN

Baird Consulting

Related Resources

Sign Up for the Urgent Care Minute

Join over 20,000 healthcare professionals who receive our monthly newsletter.

Sign Up

Nurse Reviewing Urgent Care EMR

Sign up to get monthly resources right to your inbox

Join more than 20,000 healthcare pros who score our free tips, tricks, guides, and the latest industry news.

By signing up, you agree to receive marketing emails from Experity and agree to our Privacy Policy. You can unsubscribe at any time.