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5 Reasons to Not Miss Experity’s Virtual User Experience
The Experity Virtual User Experience is just a few weeks away, and we’ve packed every minute of our half-day conference with valuable content and compelling presentations. Get all the benefits of attending virtually and leave with helpful information to share with your urgent care team—without leaving the comfort of your favorite chair.
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Registration is now open for Experity’s Virtual User Experience
Registration is now open for Experity’s Virtual User Experience. This half-day event, created just for urgent care, takes place online October 15, 2020. Sign up now.
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Three Urgent Care Metrics to Watch in the New Normal
COVID-19 came out of nowhere. One minute urgent care leaders were thinking about the end of flu season, and the next they were confronted by a highly contagious virus and empty patient queues. Urgent care clinics faced record-low visit volume in April, but quickly rebounded to record-high volume in July. Read more to explore visit volume trends and other data to help you navigate the new normal.
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3 Things to Know About RCM – September 2020
Optimizing your revenue is more challenging than ever. Coding is complicated, the rules keep changing and pre-pandemic processes just aren’t effective. At Experity, we’re committed to keeping you informed about the biggest things happening around urgent care billing, coding, and compliance. Each month we’ll be checking in with our RCM experts and sending you a quick recap of the top three things you need to know to stay current and profitable as we navigate industry change and external influence
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Just Released! Urgent Care Quarterly – The Pandemic Issue
Experity just launched the Urgent Care Quarterly – the Pandemic Issue. We’ve pulled data on visit volume, testing trends, telemedicine use, and operational response to COVID-19, and added our insights in this new issue. Read this short summary of what we found or download the full issue.
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New Official Guidelines for Coding COVID-19 Diagnoses
On October 1, 2020, the annual update to ICD-10 codes goes into effect. The ICD-10-CM Official Guidelines for coding and Reporting FY 2021 (October 1, 2020 – September 30, 2021) have also been updated. These guidelines are provided by the Centers for Medicare and Medicaid Services (CMS) with the National Center for Health Statistics (NCHS).
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COVID-19 Pandemic 2020 Timeline
2020 is year that will go down in the history of global health. From January 21, when the first case of COVID-19 was confirmed in the U.S., through resource shortages, lockdowns, business closures, and surges in contagion, urgent care clinics have stretched the limits of ingenuity and agility to stay operational and valuable. This timeline is a snapshot of the high points and the low points of the pandemic. to help urgent care clinics reassess their response to COVID-19 and prepare for the future.
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Experity TEI™ study by Forrester reveals a 183% ROI
Yes, you read that right: the recently released Forrester TEI study revealed a 183 percent ROI for urgent care clinics using Experity’s software and services. This is exciting news for our clients. While we have always known that our are clinic-changers for delivering an improved patient experience, improving productivity, and optimizing revenue, we’re happy to share this study that shows how our customers are succeeding using Experity.
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Delivering Primary Care in an Urgent Care Clinic
Accelerated by the coronavirus outbreak, healthcare consumers are choosing the convenience of urgent care to avoid waiting rooms and long lines, and to be tested for the virus. At the same time, they are exploring new options like primary care services to expand their business and improve their operations in the new normal. With the right technology solutions, primary care can be plus business in the short term, and an increase in repeat clients for years to come.
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Urgent Cares Left Out of COVID-19 Testing Equation
Testing was one of the biggest healthcare challenges during the COVID-19 public health emergency. In an article recently published by Bloomberg, one of the most logical solutions was left out of the equation – urgent care.
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COVID-19 Data: Weekly Urgent Care Visit Volume – Updated August 4!
Visit volume is one of the most important performance metrics in urgent care, and the COVID-19 epidemic continues to affect this key metric in unexpected ways. Throughout the next few months, we’ll be sharing visit volume data with you, and our thoughts on the trends here on our blog each week.
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Beyond Urgent Care: Ancillary and Specialty Services Add Value
When you’re launching a new urgent care clinic, you have so many things to consider. Over the last month, our blog has featured startup advice about choosing a location, malpractice insurance, certification, costs, and more. There’s one more topic to consider—ancillary services.
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