Solutions
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Get measurable results with software and services that take the complexity out of healthcare from online appointment and registration to billing and reputation management.
eBooks & Guides
The Giant eBook for Fine-Tuning Your Urgent Care
You've mastered the basics and you're ready to up your urgent care game. In this eBook you'll get expert tips on everything from marketing to building patient trust and staff training.
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Top 25 Urgent Care Startup Mistakes
In the past 30 years, we have assisted over 250 urgent care centers, and we have spent hundreds of hours in discussions with many entrepreneurs on how to start urgent care centers. We have personally made many mistakes in starting our own urgent care centers, and we have tried to learn from each mistake that we have made.
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The Giant eBook for Adding Occupational Medicine to Your Urgent Care
Whether you’re a startup or an established clinic considering the addition of OccMed to your service offerings, this guide will help you decide what’s right for you, offer tips for starting and positioning OccMed to new and existing customers, and provide helpful information to support your expansion into this profitable service line.
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The Ultimate Guide to Patient Engagement
With so many options and the list still growing, urgent care patients can be fickle. If you want to win their hearts—and their repeat business—delivering an exceptional patient experience is essential. Technology can help raise your level of engagement, but it takes more than online appointments. In this eBook you’ll find technology-based solutions, tips, and smart ways to create a patient experience that builds your business and gives patients a reason to choose you when they’re looking for urgent care.
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5 Key Urgent Care Performance Indicators
Full and accurate reimbursement from patients and payers is essential to the health of your urgent care. Like a health problem that goes untreated, financial issues when ignored can turn into an emergency. To ensure your reimbursement processes are contributing to your financial success, you need to look at various aspects of your clinic data—not just the overarching numbers. Stay on top of your financial health with by paying attention to these five super-important KPIs.
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Case Studies
BayCare Laboratories
BayCare Laboratories decrease wait times by 83 Percent with Experity Patient Engagement solutions.
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The Giant eBook for Billing and Operations
In this industry, getting patients in and out fast is your biggest priority. But to be successful, it’s just as important to manage your billing accurately and efficiently. This eBook will provide essential tips for billing non-credentialed and non-contracted providers, best practices and 10 KPIs you should be watching.
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Case Studies
WellNow Urgent Care
Customized technology and training spurs enterprise growth for WellNow Urgent Care.
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Slow Months of Urgent Care: Staying Profitable
It’s no secret, urgent care centers thrive in the busy seasons. With summer months come times of slow patient volume. Most urgent care centers see higher patient volumes in the...
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Slow Months of Urgent Care: Staying Busy
Every urgent care has been there: slow patient volume, and not enough work to keep staff members busy. Even though the slow months can often lead to frustration, it is...
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What Urgent Cares Can Learn About Patient Experience from the Restaurant Business
In this webinar, you’ll learn how to navigate the waiting experience in your urgent care by delivering patient-centered care.
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How to Jumpstart Lagging Urgent Care Visit Volume
Mature urgent care clinics average 32 visits per day. If you’re visit volume is not at a level you’re happy with, it’s time to reevaluate what you’re doing and make some changes. These tips can help.
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