So Long, Sioux Falls. Howdy, Nashville.

Wonderful weather greeted attendees of this year’s second DocuTAP User Summit in Sioux Falls—our hometown. We had the privilege of playing host to DocuTAP users from all over the country and learning a little bit about them while they learned more about our solution.

The conference kicked off at the Downtown Hilton Garden Inn overlooking the Big Sioux River with an inspiring speech from CEO Eric McDonald. The entire summit was packed with practical workshops and helpful sessions on hot topics like billing tips and tricks, improving workflow, and using Net Promoter Scores.

We had a great experience, and from the feedback we’re getting, attendees did, too.





“I just wanted to send a quick note to thank you and the entire DocuTAP team for your hard work and hospitality in putting this event on. I think the knowledge and insight gained is certainly worth the expense and time.” – Chad Donnelly, Positive Results Billing

But it wasn’t all work—users also enjoyed a tour and happy hour at our corporate headquarters, and discovered the charm of Sioux Falls.

“The conference was more than just the training and walkthroughs. We met and interacted with many DocuTAP staff including those who work on our specific accounts. It was great to be able to put faces to the voices! Everyone was extremely personable and dedicated to making sure we were cared for throughout the summit. Overall, it was a great experience.” – Milap Shah and Sangeet Shah, Midwest Express Urgent Care

We think everyone headed home with a better understanding of DocuTAP, some good memories, and some new friends.

If you were unable to make it to Sioux Falls, we’re going to do it all again in Nashville this October. You should come. 

This resource was first published prior to the 2019 merger between DocuTAP and Practice Velocity. The content reflects our legacy brands.