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Phyllis Dobberstein
Manager, Compliance & Security
Born and raised in suburban Minneapolis, Phyllis has spent her professional career in the world of billing and compliance—guiding teams around the obstacles and over the hurdles that interfere with full compliance. She believes that education and communication are key to creating and nurturing a culture of compliance. “Everyone wants to do the right thing. My role is to make sure everyone knows the right thing—both within the company and our clients.” As the company’s Compliance and Privacy Officer, Phyllis supports the company’s RCM efforts by providing education, helping to develop best practices and standards policies, and ensuring compliant documentation, not only for Experity, but for all of our customers.
Articles
2021 E/M Coding FAQ with Experity’s RCM Compliance Manager
As the urgent care industry moves into 2021 with new E/M coding guidelines, making good decisions that have a positive impact on revenue will be tricky. Reference the guidance provided in this Q&A, and share it with your staff, to code visits with confidence in your urgent care clinic.
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Articles
An Overview of the 2021 E/M Coding Changes
Is your urgent care clinic prepared for the 2021 E/M coding changes? In this blog, we explain how the guidelines are changing and the top factors for selecting the proper codes.
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Articles
Four tips to help urgent care clinics get ready for the 2021 E/M coding changes
The current E/M coding guidelines have been in effect for more than 25 years—despite the healthcare industry experiencing momentous change. That all changes in 2021 when medical decision making (MDM) and time become the primary factors for selecting the proper codes.
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