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Becoming Their Clinic: Making Patient Experience Your Growth Engine

This free 45-minute webinar will show you new ways to gain and grow the kind of patient engagement that keeps them coming back. By transforming disconnected interactions into seamless, personalized journeys, you’ll eliminate friction and expand your patient base.
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Becoming Their Clinic: Making Patient Experience Your Growth Engine
Ladera Urgent Care, Integrative Urgent Care

Ladera Urgent Care, Integrative Urgent Care

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How to Drive Patient Satisfaction With Shorter Urgent Care Visits

How to Drive Patient Satisfaction With Shorter Urgent Care Visits

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Should Nurse Practitioners Be Allowed to Read X-Rays? Pros, Cons, and the Path Forward

Should Nurse Practitioners Be Allowed to Read X-Rays? Pros, Cons, and the Path Forward

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The Importance of Lockbox and Bank Access for Payment Posting at Experity 

The Importance of Lockbox and Bank Access for Payment Posting at Experity 

Elyce Braun, RCM Operations Manager, Experity At Experity, we know that efficient payment posting is key to maintaining a healthy...
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May Industry Notes: CPT Code Changes

May Industry Notes: CPT Code Changes

The AMA recently made changes to CPT codes effective March 31, 2025.  The following may affect urgent care centers.  Code...
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May Industry Notes: PLA Code Changes July 1, 2025

May Industry Notes: PLA Code Changes July 1, 2025

PLA codes, 0240U and 0241U, will be deleted by the AMA with an effective date of July 1, 2025. CPT...
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Credentialing: The Gatekeeper of Healthcare Access and Reimbursement 

Credentialing: The Gatekeeper of Healthcare Access and Reimbursement 

In the healthcare ecosystem, credentialing is more than a bureaucratic hurdle — it's the linchpin of successful revenue cycle management,...
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Navigating Payer Reviews and Medical Decision-Making: A Critical Guide for Urgent Care Clinics 

Navigating Payer Reviews and Medical Decision-Making: A Critical Guide for Urgent Care Clinics 

Urgent care operators face increasing challenges from payer reviews, a situation exacerbated by ongoing confusion around coding guidelines and proper...
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Expert Panel Discussion: Developing Emotional Intelligence in an AI World 

Expert Panel Discussion: Developing Emotional Intelligence in an AI World 

Join four clinic leaders as they explore how empathy, connection, and strategies that put patients first complement AI-driven efficiency. This...
webinars Webinars
Unleashing Revenue Potential: A Guide to Credentialing and Billing in Urgent Care

Unleashing Revenue Potential: A Guide to Credentialing and Billing in Urgent Care

In urgent care, effective credentialing and billing are not mere administrative tasks — they are pivotal components in driving revenue...
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6 Front Desk Power Plays: Boost Revenue, Retention, and Patient Experience

6 Front Desk Power Plays: Boost Revenue, Retention, and Patient Experience

Join us for this webinar to learn how to create a high-performing front desk team — armed with inventive strategies...
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How to Avoid the Top 5 Mistakes in Contracting and Credentialing

How to Avoid the Top 5 Mistakes in Contracting and Credentialing

Proper contracting and credentialing in urgent care is not easy, especially for clinics who don’t have an expert working with...
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4 Habits to Start Today for Improved RCM in Urgent Care

4 Habits to Start Today for Improved RCM in Urgent Care

Effective revenue cycle management (RCM) is the backbone of any successful urgent care operation. In our experience at Experity —...
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Celebrating Excellence: 2024 Limelight Award Winners

Celebrating Excellence: 2024 Limelight Award Winners

The 2024 Limelight Awards recognize outstanding individuals in the urgent care industry who have demonstrated exceptional dedication, innovation, and impact....
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Refresher: Guidelines for E/M Coding  

Refresher: Guidelines for E/M Coding  

Hard to believe that the new E/M guidelines have been in place for urgent care for four years.  These guidelines...
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