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Providing 24-hour Access in Urgent Care Centers

As the number of urgent care centers grows, and operators continue to position the facilities as affordable alternatives to emergency...

Tips for Training Your Urgent Care Staff

Your employees are the heart of your clinic, and make the difference between an okay patient experience—and a great one....

Urgent Cares Can Help Urge Measles Vaccine to Avoid Outbreak

As the likelihood of outbreak grows in the United States, new research raises a red flag that 9 million children...

Credit Card Pre-Authorization: A Cure for Patient Collection Woes

Years ago, a patient could present his/her health insurance card for a medical visit and a provider could be almost...

Changes to Meaningful Use Reporting

The Centers for Medicare & Medicaid Services (CMS) has announced modifications to Meaningful Use objectives for the current reporting years...

How do National Correct Coding Initiatives Impact Urgent Care?

Question: I understand that CMS (Center for Medicare and Medicaid Services) has added NCCI (National Correct Coding Initiatives) edits that...

How to Make the Most of Your EMR

Whether you’re in the process of adopting an EMR or would simply like to refine your existing EMR use, there...

Coding and Documenting Short, No-Doctor Visits in Urgent Care

Not sure how to code a 5-minute visit from an established patient? Here's the answer: 99211 (when appropriate) Code 99211 is...

#DocuTAPWeek – Featuring Owl Now Urgent Care

Along with their mascot Otis the Owl, Owl Now Urgent Care has invested in its communities, providing quality care and...

CPT Code for Treating Molluscum Contagiosum Explored

Make sure you use the right CPT code for plantar warts and lesion destruction when you submit your urgent care...

Navigating Payor Contracting and Offshore Vendor Use

We have spotted a new trend in urgent care payor contracting, which could significantly impact urgent care payments. Payors are...

Best Practices For Using Practice Management Software

Technology is everywhere in your urgent care. X-ray machines, lab equipment, monitoring devices — the list of technology that clinicians...