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Becoming Their Clinic: Making Patient Experience Your Growth Engine

This free 45-minute webinar will show you new ways to gain and grow the kind of patient engagement that keeps them coming back. By transforming disconnected interactions into seamless, personalized journeys, you’ll eliminate friction and expand your patient base.
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Becoming Their Clinic: Making Patient Experience Your Growth Engine
Ladera Urgent Care, Integrative Urgent Care

Ladera Urgent Care, Integrative Urgent Care

casestudies Case Studies
How to Drive Patient Satisfaction With Shorter Urgent Care Visits

How to Drive Patient Satisfaction With Shorter Urgent Care Visits

ebooks eBooks
Should Nurse Practitioners Be Allowed to Read X-Rays? Pros, Cons, and the Path Forward

Should Nurse Practitioners Be Allowed to Read X-Rays? Pros, Cons, and the Path Forward

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Urgent Care vs Walk-in Clinics: A Comparison of On-demand Healthcare

Urgent Care vs Walk-in Clinics: A Comparison of On-demand Healthcare

To help patients choose the correct care, it’s your job as an urgent care clinic to educate patients about the...
articles Blog
Tips for Promoting Flu Shots in Urgent Care

Tips for Promoting Flu Shots in Urgent Care

The end of summer signals the beginning of flu season – or at least the start of flu shot season....
articles Blog
American Family Care

American Family Care

American Family Care experienced latency problems with their former EMR vendor, forcing staff to document partially on paper. Repetitive workflow...
casestudies Case Studies
3 Tips to Maximize Reimbursement for Urgent Care

3 Tips to Maximize Reimbursement for Urgent Care

The process for getting proper reimbursement for urgent care services isn’t always simple. A patient comes in to your urgent...
articles Blog
Urgent Care Coding for CT Scanning Services

Urgent Care Coding for CT Scanning Services

Question: I plan to purchase Computed Tomographic (CT) scanners and start providing scanning services.  I already offer x-ray services. Are...
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Do I really need an urgent care business plan?

Do I really need an urgent care business plan?

You’re fired up about starting an urgent care center. So why slow down and risk losing momentum just to put...
articles Blog
Why Hospital EMR Systems Don’t Work in Urgent Care

Why Hospital EMR Systems Don’t Work in Urgent Care

To achieve urgent care success within a hospital system, it’s critical to have the right tools. Your arsenal must include...
articles Blog
Are Cash Pay Patients Good for Urgent Care?

Are Cash Pay Patients Good for Urgent Care?

What is a cash pay patient? In today’s healthcare marketplace patients are discovering they can score big discounts if they...
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Why Digital Health Insurance Cards Offer Benefits in Urgent Care

Why Digital Health Insurance Cards Offer Benefits in Urgent Care

Have patients started showing up at your urgent care center displaying a digital health insurance card on their smartphone? If...
articles Blog
ICD-10 Coding Changes Effective Oct. 1, 2016

ICD-10 Coding Changes Effective Oct. 1, 2016

With the delay of International Classification of Diseases, Tenth Revision, Procedural Code Set (ICD-10-PCS) and International Classification of Diseases, Tenth...
articles Blog
5 Essential Characteristics of a Good Front Desk Officer

5 Essential Characteristics of a Good Front Desk Officer

According to Eileen Ales, MA, RN, of Ales Consulting in Tacoma, WA, the front office staff is "the first and...
articles Blog
Help Patients Find Your Urgent Care: Optimize for Local Search

Help Patients Find Your Urgent Care: Optimize for Local Search

It’s more important than ever before that urgent care centers optimize for local search. If you don’t know what that...
articles Blog
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