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Becoming Their Clinic: Making Patient Experience Your Growth Engine

This free 45-minute webinar will show you new ways to gain and grow the kind of patient engagement that keeps them coming back. By transforming disconnected interactions into seamless, personalized journeys, you’ll eliminate friction and expand your patient base.
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Becoming Their Clinic: Making Patient Experience Your Growth Engine
Ladera Urgent Care, Integrative Urgent Care

Ladera Urgent Care, Integrative Urgent Care

casestudies Case Studies
How to Drive Patient Satisfaction With Shorter Urgent Care Visits

How to Drive Patient Satisfaction With Shorter Urgent Care Visits

ebooks eBooks
Should Nurse Practitioners Be Allowed to Read X-Rays? Pros, Cons, and the Path Forward

Should Nurse Practitioners Be Allowed to Read X-Rays? Pros, Cons, and the Path Forward

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First Med Urgent Care: A Case Study

First Med Urgent Care: A Case Study

First Med Urgent Care wanted to improve billing. But with an inadequate PM and limited reporting options, it was impossible...
casestudies Case Studies
How to Identify Lying Employees

How to Identify Lying Employees

Let’s be honest: Everybody lies. More often than not, though, they’re the harmless “white lie” variety we tell to be...
articles Blog
Tracking Board

Tracking Board

Tracking Board One of the biggest changes coming in the 17.2 release of VelociDoc is the modernization of the tracking...
articles Blog
8 Principles for Improving Your Urgent Care Operation

8 Principles for Improving Your Urgent Care Operation

The number of health care choices available to consumers for minor illness and injury is rapidly expanding. Not only does...
articles Blog
How to Gain Trust with Urgent Care Certification and Accreditation

How to Gain Trust with Urgent Care Certification and Accreditation

You’ve chosen the perfect location, hired urgent care-focused providers, and started rolling out marketing. Your startup checklist is almost complete....
articles Blog
The Right Location Will Put Your Urgent Care Startup on the Map

The Right Location Will Put Your Urgent Care Startup on the Map

People count on convenient, easy-to-access services to simplify their busy lives. That’s why carefully choosing a location when opening your...
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How To Start An Urgent Care: What You Need To Know About Costs

How To Start An Urgent Care: What You Need To Know About Costs

Like any other business venture, starting up an urgent care begins with research, followed by careful planning and development, and...
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Performance Metrics for Urgent Care

Performance Metrics for Urgent Care

A successful urgent care venture requires understanding how well a center is performing over time, relative to budgets, and relative...
articles Blog
A Data-Informed Look at Flu Seasons

A Data-Informed Look at Flu Seasons

The 2014–2015 flu season was particularly severe and long, hitting seven weeks during which more than five percent of urgent...
Research
A Four-Year Analysis of Flu Season

A Four-Year Analysis of Flu Season

In this first volume, we look at the previous four flu seasons (including the most recent) and explore the trends,...
Research
New Year’s Resolutions for a Top-Notch Urgent Care

New Year’s Resolutions for a Top-Notch Urgent Care

While you make New Year’s resolutions for yourself or your family, why not make them for your urgent care business?...
ebooks eBooks
The Value Of AIDET Communication in Urgent Care

The Value Of AIDET Communication in Urgent Care

Unlike medical specialists who typically get their patients through referrals from other physicians, urgent care centers appeal directly to consumer...
articles Blog
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