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The Top Behaviors of a Winning Urgent Care Team

No matter the business climate, a winning team is the most important asset in urgent care. Over the last 18...

KPIs to Measure in Your Urgent Care

Key Performance Indicators (KPIs) give you a snapshot of your urgent care’s overall financial health. After a year of unexpected...

Navigating your NPS: How to stop bad reviews from destroying your business

Patient satisfaction data helps healthcare businesses transform. Patient feedback via post-visit texting and short surveys can help you gain loyalty,...