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Tracking Visit Volume

Urgent Care Visit Volume Remains High Despite Drop in COVID-19 Cases

As the Delta variant surged in late summer, urgent care clinics saw a significant increase in visit volume. The current decline in new cases means urgent cares are seeing fewer patients this fall. What’s important here is that despite declining COVID cases, visit volume remains higher than the three-year historical pre-COVID baseline. And as flu season kicks off, clinics could continue to see high visit volume.

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Last updated 11/17/21

46 Average Daily Visits Per Clinic

After a significant drop in daily volume to historically normal levels (approximately 28 visit per day), volume started to rise consistently in July. Currently urgent cares are seeing, on average, 46 patients per day. Visits per day remain significantly higher than the three-year historical average pre-COVID.

COVID-19 Urgent Care Visit Data - Graph 1
COVID-19 Urgent Care Visit Data - Graph 2

26% of clinics on the Experity platform are seeing more than 60 patients per day

More than 26 percent of clinics are seeing more than 60 visits per day as of November 16 versus 11 percent during this date in 2019.

Visit Volume up 60% from pre-COVID levels

Combining traditional visits with COVID-related visits, total visit volume is up 60 percent from pre-COVID levels in 2019.

COVID-19 Urgent Care Visit Data - Graph 3

Urgent Care Resources for Fluctuating Visit Volumes

Check out some of our top resources to help urgent cares navigate increasing visit volume while maintaining a top-tier patient and employee experience.

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