Patient Engagement

eBooks & Guides

The Ultimate Guide to Patient Engagement

With so many options and the list still growing, urgent care patients can be fickle. If you want to win their hearts—and their repeat business—delivering an exceptional patient experience is essential. Technology can help raise your level of engagement, but it takes more than online appointments. In this eBook you’ll find technology-based solutions, tips, and smart ways to create a patient experience that builds your business and gives patients a reason to choose you when they’re looking for urgent care.

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Case Studies

MedAccess Urgent Care

MedAccess Urgent Care averages wait times under 15 minutes with Experity Patient Engagement solutions.

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Case Studies

Pentucket Medical

Pentucket Medical achieves average Patient Satisfaction Score of 9.5 out of 10 with Experity Patient Engagement solutions.

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Case Studies

BayCare Laboratories

BayCare Laboratories decrease wait times by 83 Percent with Experity Patient Engagement solutions.

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Articles

Interoperability and the Patient Experience

Interoperability has been a major focus for the healthcare industry for some time now, as it is a key component of revolutionizing healthcare to be more patient-centric. Within the healthcare...

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Articles

Ideal Registration Workflow

During our May webinar series, product owner Kristina Flores demonstrated the ideal registration workflow for both new and existing patients, along with real-time eligibility, credit card pre-authorization, collecting payments, and...

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Articles

What Urgent Cares Can Learn About Patient Experience from the Restaurant Business

In this webinar, you’ll learn how to navigate the waiting experience in your urgent care by delivering patient-centered care.

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Articles

How to Improve Your Patient Experience

The best brands have a loyal fan-base. What makes a brand powerful and stand out are the raving fans in the background, telling everyone about a service or product that...

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Articles

Practice Velocity’s eReg Admin Portal Brings Customization to Users

We know how important speed and patient flow are to your urgent care center, and it all begins with the patient registration process. That’s why we’re so excited to launch...

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Articles

What Happens When Urgent Cares Offer Online Appointments

When you offer online appointments, it will change your business—and not always in the way you think. But you have options. Read this before you make a decision.

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Case Studies

Lab Reduces Wait Times with Patient Queue Technology

Every urgent care clinic wants a way to manage patients efficiently and improve satisfaction with the best technology and a system that meets their goals. Read this case study to see how one lab improved wait time and patient satisfaction using Clockwise.MD’s patient queue.

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Articles

Patient Registration Just Got Faster with PV’s Photo Upload Feature

When the speed of patient throughput translates to revenue for your urgent care center, every second counts during the patient registration process. That’s why we’re so excited to debut the...

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