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Ways to Design a Patient-friendly Urgent Care

For all the planning you do, it’s the patient that’s the central focus of your efforts. It makes sense then...

Ask Dr. Stern: CPT Codes 99381-99394 for Urgent Care?

Q: Can CPT codes 99381-99394 be used for urgent care? If not when are they applicable? A: Generally, the business...

6 Must-Read Urgent Care Staffing Tips

Choosing the right people is crucial to the success of your clinic. Your business is the people you hire. This...

Coding an E/M with a Procedure

This page is expanded from a column by David Stern, MD, in the Journal of Urgent Care Medicine, January 2007....

Ways to Promote Patient Referrals at Your Urgent Care

The best urgent care treatment is swift, quality service—done with care and consideration for the patient.You have one opportunity to...

First Med Chooses DocuTAP for Urgent Care EMR

DocuTAP has partnered with First Med Urgent Care, LLC to provide EMR and practice management software to the Oklahoma City-based...

Our Response to the ICD-10 Deadline Extension to 2015

The ICD-10 delay doesn’t change DocuTAP’s direction. Our company will continue to prepare for the transition to ICD-10, and will...

4 Ways to Improve Patient Engagement with Technology

Communication is the most important factor for human relationships. This is true for patient-provider relationships as well. The more connected...

Two Quick Ways to Improve Your Urgent Care Billing

Many newer urgent cares—and even those who have years of experience—frequently discover their billing practices aren't up to par. Their...

Urgent Care Services: Exploring Occupational Medicine – Part 1

Urgent care services encompass a wide array of presentations. One of those presentations is in the form of Occupational medicine....

9 Ways to Build Patient Trust and Referrals in Your Urgent Care

Empathy is one way. Although urgent care’s bread and butter is speed, efficiency, and a streamlined visit process, that doesn’t...

How to Handle A Narcotics Scam in Urgent Care

Scam Your Doc: Website Teaches Abusers How to Get Drugs with a Narcotics Scam. A former drug addict has posted...