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Importance of Registration 

RCM Operations Lead: Katelynn Groenewold First look  When a customer walks into an urgent care, one of the first things...

What’s New in Telemedicine for 2025? 

The American Medical Association (AMA) added a Telemedicine Services category to the Evaluation and Management section of CPT.  Codes are...

Nov Industry Notes: UHC – New GA Modifier Requirements 

Beginning Feb. 1, 2025, UHC is adding the following GA modifier requirement for their commercial plans. If you know or...

Nov Industry Notes: Ohio – Four Managed Care Plans Selected for Next Generation MyCare Plans 

On November 1, the Ohio Department of Medicaid (ODM) announced four managed care organizations to serve as the Next Generation...

Payer Contracts: Looking Forward to 2025 

We blinked and it is November already. Holy Smokes! We are deep into the fourth quarter of 2024 and you...

How Does Data Reviewed Work When Coding E/M? 

Amount and/or Complexity of Data to Be Reviewed and Analyzed is one of three elements that determine the level for...

The Quandary of Opening an Urgent Care Without Contracts 

Alan A. Ayers, MBA, MAcc is President of Urgent Care Consultants and is Senior Editor of The Journal of Urgent...

Cigna: New Z Code Policy Requires Additional Provider Documentation 

RCM Coding Supervisor: Tricia Krueger, CPC Cigna Health will begin denying evaluation and management (E/M) codes and supporting Z codes...

How Should I Credential? Primary Care vs. Urgent Care  

Do I market my clinic to the insurance carriers as a primary care practice, an urgent care practice, or a...

Oct Industry Notes: BCBS Acquires Cigna

Illinois: BCBS Illinois Acquires Cigna Medicare Business  Blue Cross and Blue Shield of Illinois entered into a definitive agreement to...

Sept Industry Notes: EOBs during the Change Healthcare Service Outage 

CDPHP: Issuing of EOBs during the Change Healthcare Service Outage  As a result of the Change Healthcare security issue and...

Sept Industry Notes: Sanford Health Plan

Sanford Health Plan: Change of Mailing Address  Sanford Health Plan has changed the mailing address for Medicare Advantage claims submitted...