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Urgent Care Connect

Agenda

Conference Snapshot

Your all-access pass gives you access to the breakout sessions of your choice, meals, entertainment and more!

  1. Full Access to Main Stage Presentations + Breakout Sessions
  2. Access to the Experity Guru Zone – one-on-one sessions
  3. Limelight Award Announcements
  4. Included Meals and Breaks: Breakfast & Lunch on site

Tuesday, March 4

  • Coffee Breaks on site
  • Welcome Reception: Relax and connect with other urgent care leaders, sponsors, and your Experity hosts while you enjoy an evening of food and refreshments without leaving the Omni. We’ll also be celebrating our Limelight Award Winners. 

Wednesday, March 5

  • Breakfast & Lunch on site
  • Coffee Breaks on site
  • Closing Party – Louisville Slugger Museum & Factory: Discover Where Wood Meets Wonderat Louisville Slugger Museum & Factory! Dive into a world-class museum gallery and experience how they make the game’s most iconic baseball bat, learn more about the history baseball and the All Stars that made the game what it is today, and enjoy, food, refreshments, and entertainment with your team and new friends.  
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Keynotes

MARCH 4

Welcome Keynote: On Pace for Progress

David Stern, Experity CEO​

To kick off this year’s conference, David Stern will deliver remarks on the state of the on-demand healthcare industry and technology’s role in its evolution. He will share a look back at the challenges and opportunities urgent care experienced in 2024 and Experity’s vision for the coming year and beyond, including the vital role of tech innovation, the adoption of AI tools in healthcare, and the growing importance of the patient experience. With insight learned over his last 25 years as a pioneer in the urgent care industry, David will inspire you to prepare to stay “on pace for progress.”

Expert Panel: Developing Emotional Intelligence in an AI World

While artificial intelligence transforms urgent care operations, this panel shifts the focus to emotional intelligence—the human touch essential for exceptional patient care. Join clinic leaders as they explore how empathy, connection, and strategies that put patients at the center of their practice complement AI-driven efficiency, creating a balanced approach to urgent care that values both innovation and patient relationships. They will explore: 

  • Authentic ways to connect with patients before the visit
  • Best practices to encourage ongoing engagement
  • The importance of post visit follow-up
  • Getting your staff on board 

MARCH 5

Guest Keynote: Navigating the New Frontiers: The Future of AI in Healthcare

Dr. Harvey Castro, MD

Explore the multifaceted impact of AI in healthcare, from revolutionizing patient care and operational efficiency, to navigating ethical dilemmas and unforeseen challenges. Get a comprehensive overview of AI’s role in medicine: 

  • Reinvigorating the patient experience
  • Improving communication and efficiency 
  • Mitigating burnout among healthcare professionals 

We’ll delve into the promise, pitfalls, and potential of AI and how these technologies are reshaping the future of on-demand healthcare. 

Closing Keynote: A Look Forward

David Stern, Experity CEO

Join Dr. Stern and other Experity leaders to learn more about the innovations to expect in the coming year for Experity and the greater urgent care ecosystem. 

Breakout Sessions

Wondering which UCC sessions are most valuable for your team? With breakouts geared to boost performance in Billing and Credentialing, Clinic Operations, and Performance Management, it can be hard to decide. 

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Performance Management

Explore industry trends, best business practices, and growth opportunities that will take your clinic to the next level.

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Clinic Operations

Discover how to use Experity solutions to improve performance, clinic operations, and the patient experience.

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Billing and Credentialing

Join industry billing experts to learn how to master the unique complexities of your urgent care clinic’s billing.

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Experity
Training

Learn how to leverage features you may not be using to get the most benefits possible from your EMR/PM and Patient Engagement Solutions.

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Startup
Experience

Learn the fundamentals necessary to launch an urgent care center, from site selection and financial feasibility to establishing clinical operations.

Urgent Care Connect Registration
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The Guru Zone

Using the Experity operating system? Join Experity gurus to learn how to optimize your system and follow best practices for streamlining clinic operations.

An appointment system will be available closer to the event for you to reserve your time with the Guru you need!

Meet us in Louisville

This conference has something for everyone in your clinic and is a must attend for key leaders on your team.

Register Now

Have questions about the event? Contact us.

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