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10 Strategic Questions Every Urgent Care Startup Should Answer Before Launch

Urgent care remains one of the fastest-growing care delivery models in the U.S., with strong demand for convenient, accessible, same-day...

What 150,000 Google Reviews Teach Us About Patient Satisfaction in Urgent Care

What Patients Want An academic study titled “Patients Speak, AI Listens” (March 2025) analyzed more than 150,000 Google Maps reviews...

Urgent Care of Holden

See how Urgent Care of Holden's proactive choice to embrace AI shaved nearly 29 percent off provider note sign-off time...

Why Urgent Care Powered by AI Might be the Future of Primary Care 

Urgent care is having a moment. The sector is growing rapidly, and the reasons go beyond convenience. A recent Forbes feature highlights...

Benefits of Adding Primary Care Services to Your Urgent Care 

In the last few years, the Centers for Medicare & Medicaid Services (CMS) has accelerated its long-term effort to strengthen...

How to Grow Your Urgent Care and Increase Patient Volume

Clinics need to find new streams of revenue to compensate for a fluctuating business environment. Here are three ways you...

Listening as Innovation: How Better Communication Is Shaping Urgent Care

In urgent care, speed has always been the measure of success. Visit volumes, throughput, and door-to-door times dominate the conversation...

How AI at the Front Desk Restores Human Connection 

Imagine a patient calling your urgent care clinic — and no one answers. Unfortunately, this isn’t rare. Nearly half of...

The Hidden Cost of Missed Calls in Urgent Care — and How to Fix It

In urgent care, every call matters. Yet many clinics lose patients and revenue every day because calls go unanswered. Research...

Becoming Their Clinic: Making Patient Experience Your Growth Engine

This free 45-minute webinar will show you new ways to gain and grow the kind of patient engagement that keeps...

Proven Gains in Revenue, Time, and Care: Forrester’s TEI Study on Experity

Urgent care leaders are facing a growing mandate — deliver efficient, patient-centered care while supporting rapid business growth. To better...

The Rise of the Invisible Tech Stack in Urgent Care

How high-performing clinics are winning by making technology disappear Featured on Dx: The Podcast Urgent care has always operated under...