How Experity Teleradiology Services Support Urgent Care Practices

latest update: 9/5/24

At Experity Teleradiology, we take great pride in ensuring our clients have the support they need from teleradiology specialists and board-certified radiologists. Not only do we want to help your center run more smoothly, but we also want to be there for you every step of the way. We believe that a key ingredient to our successful teleradiology services is having access to us through our systems of support.

Teleradiology Solutions Center

Whether you need us or not, know we are here for you 365 days a year with extended hours. Our U.S.-based solutions center is a hub of knowledge and information right at your fingertips. Whether you request a re-read, IT support, more information, or check on status, we want our clients to receive information promptly.

Our clients can leverage HIPAA-compliant, secure chat with a knowledgeable Solutions Center Representative by visiting our website at https://www.experityhealth.com/urgent-care-software-suite/teleradiology/.  Experity Teleradiology’s secure chat feature is HIPAA-compliant and allows clients to communicate with an Experity Teleradiology team member without ever picking up a phone.

Access to Radiologists

Did you know that users of our radiology reading services can speak directly with the radiologist who performed an overread for you? It’s easy to feel disconnected from the teleradiology specialists who are helping your center, but we want to make sure that you feel confident in our dedication to client success. Our #1 priority is making sure that you receive quick results from a radiologist who knows and understands your concerns.

Whether you just want more details about the read that the radiologist performed or you want additional information, we understand that real-time access to a radiologist is what will ultimately lead to better care for the patient. Clients can reach our radiologists via secure chat with our Solutions Center and request to speak with a radiologist working on their case.

Fast, Accurate Results

At the end of the day, what matters most is your patient. Our teleradiology services have a 99% accuracy rate. We complete most stat reads in under 15 minutes and routine reads in under 30 minutes. Our board-certified radiologists are assisted by AI technology to see beyond likely anomalies to identify hidden abnormalities that may not be indicated by a patient’s chart. So not only can you trust the results, but you’ll also receive them by the time the patient gets home or even before they leave the clinic.

We know that the best healthcare does not take place in a vacuum, which is why we want to help your teleradiologist services be the absolute best they can be. Check out our Teleradiology page to learn more and schedule a chat with our team.

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