6 Front Desk Power Plays: Boost Revenue, Retention, and Patient Experience

Webinars

ON-DEMAND

Your front desk is the heartbeat of your clinic. Yet these critical team members may be under stress — perhaps even missing incoming calls because they are multi-tasking and functioning with a skeletal staff.  

In this 45-minute webinar, you’ll learn how to create a high-performing front desk team — armed with inventive strategies and tools to make their lives easier and deliver a patient-first experience every time. 

You’ll learn how to: 

  • Hire and train front desk rockstars for long-term success 
  • Reduce missed calls with the power of AI
  • Managing patient intake more swiftly and improving billing accuracy
  • Streamline registration to get patients seen faster
  • Optimize billing hand-offs for quicker payment 

Whether you’re running a single-location clinic or a multi-site practice, these front desk tips will streamline your workflow and elevate your patient experience — starting now. 

Speakers

Kim Garnette, Enterprise Client Success Partner, Experity - Headshot

Kim Garnette


Enterprise Client Success Manager


Experity

Woman with long dark hair smiling, shown in a close-up portrait with a white background and a blue circular border.

Priya Venkatesan


Senior Product Manager


Experity

A woman with long light brown hair, fair skin, and blue eyes is smiling softly at the camera. She is shown inside a circular frame on a plain background.

Emily Erwin


Urgent Care Clinical Informatics Manager


HCA HEALTHCARE