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Recharge Your Providers: Strategies to Educate and Energize

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Recharge Your Providers: Strategies to Educate and Energize
Gateway Urgent Care, Mercy Urgent Care

Gateway Urgent Care, Mercy Urgent Care

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Get Discovered by More Patients Searching for Urgent Care

Get Discovered by More Patients Searching for Urgent Care

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Urgent Care as a Growth Engine: How Health Systems Can Unlock Revenue with the Right Tools

Urgent Care as a Growth Engine: How Health Systems Can Unlock Revenue with the Right Tools

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ICD 10 changes impacting Urgent Care in 2025 

ICD 10 changes impacting Urgent Care in 2025 

ICD10 has been ever changing since it was first adopted ten years ago. Each year the Centers for Medicare &...
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Proven Gains in Revenue, Time, and Care: Forrester’s TEI Study on Experity

Proven Gains in Revenue, Time, and Care: Forrester’s TEI Study on Experity

Urgent care leaders are facing a growing mandate — deliver efficient, patient-centered care while supporting rapid business growth. To better...
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The Rise of the Invisible Tech Stack in Urgent Care

The Rise of the Invisible Tech Stack in Urgent Care

How high-performing clinics are winning by making technology disappear Featured on Dx: The Podcast Urgent care has always operated under...
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August Industry Notes: Medicaid, Worker’s Comp, and Payer Updates

August Industry Notes: Medicaid, Worker’s Comp, and Payer Updates

Kentucky Medicaid Announcement  On July 29, 2025, the Cabinet for Health and Family Services was notified of a technical issue...
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July Industry Notes: Cigna Reimbursement Policy 

July Industry Notes: Cigna Reimbursement Policy 

Notification: Effective 10/01/2025 Cigna has developed a new reimbursement policy, Cigna may adjust the E/M CPT® code 99204- 99205, 99214-99215,...
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Timely Filing: What Every Practice Needs to Know 

Timely Filing: What Every Practice Needs to Know 

 Nikki Benedict, Revenue Integrity Analyst, Experity Timely filing is a critical concept in medical billing that directly impacts claim reimbursement....
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Every Urgent Care Touchpoint Is a Reputation Moment

Every Urgent Care Touchpoint Is a Reputation Moment

How the best urgent care operators turn daily interactions into long-term loyalty As heard on Dx: The Podcast Urgent care...
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How the Best Clinics Earn Loyalty in One Visit or Less

How the Best Clinics Earn Loyalty in One Visit or Less

What urgent care leaders are getting right — and how it builds trust from day one As heard on Dx:...
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From Click to Care: Designing a Modern Urgent Care Patient Journey

From Click to Care: Designing a Modern Urgent Care Patient Journey

In urgent care, delivering high-quality care quickly has always been the goal. But today’s patients want more than just efficiency...
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What Is a B Read — and Why It Matters More Than Ever in Occupational Medicine

What Is a B Read — and Why It Matters More Than Ever in Occupational Medicine

If your clinic offers occupational medicine services, you’ve likely seen an uptick in chest X-ray requirements recently — and that’s...
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Payer-specific Tip: Oklahoma Medicaid

Payer-specific Tip: Oklahoma Medicaid

Did you know…   Oklahoma Medicaid will not accept corrected claims. Corrected claims (if any amount of claim pd) needs to...
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June Industry Notes: Aetna Quick Payment With Coordination of Benefits 

June Industry Notes: Aetna Quick Payment With Coordination of Benefits 

Aetna Quick Payment With Coordination of Benefits  Coordination of benefits (COB) is a process that identifies which health plan is...
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