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Becoming Their Clinic: Making Patient Experience Your Growth Engine

This free 45-minute webinar will show you new ways to gain and grow the kind of patient engagement that keeps them coming back. By transforming disconnected interactions into seamless, personalized journeys, you’ll eliminate friction and expand your patient base.
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Becoming Their Clinic: Making Patient Experience Your Growth Engine
Ladera Urgent Care, Integrative Urgent Care

Ladera Urgent Care, Integrative Urgent Care

casestudies Case Studies
How to Drive Patient Satisfaction With Shorter Urgent Care Visits

How to Drive Patient Satisfaction With Shorter Urgent Care Visits

ebooks eBooks
Should Nurse Practitioners Be Allowed to Read X-Rays? Pros, Cons, and the Path Forward

Should Nurse Practitioners Be Allowed to Read X-Rays? Pros, Cons, and the Path Forward

articles Blog

Filter Resources

Urgent Care Scheduling Software: Which is Right for You?

Urgent Care Scheduling Software: Which is Right for You?

With consumers tapping into tech to get information before making decisions, an online presence isn’t enough. Online appointment booking improves...
articles Blog
Make EMR Vendor Selection Easier with These 50 Questions

Make EMR Vendor Selection Easier with These 50 Questions

Choosing a new EMR/PM solution is a huge decision. Finding the right fit can be a big determinant of your...
articles Blog
Choosing a Collection Agency: 9 Questions for Urgent Cares

Choosing a Collection Agency: 9 Questions for Urgent Cares

For urgent care clinics and healthcare providers in general, a backlog in accounts receivable (AR) isn’t unusual. Collecting unpaid debt...
articles Blog
How Does CMS Meaningful Use “Overhaul” Affect the Urgent Care Industry?

How Does CMS Meaningful Use “Overhaul” Affect the Urgent Care Industry?

The health care industry has been full of speculation over Seema Verma’s remarks at the HIMSS 2018 Conference in Las...
articles Blog
The Unexpected Marketing Value of Sports Physicals

The Unexpected Marketing Value of Sports Physicals

Traditional marketing tactics, such as placing billboards and radio ads, are great ways to promote your urgent care center’s services,...
articles Blog
PECOS: What Urgent Cares Need to Know

PECOS: What Urgent Cares Need to Know

The Provider Enrollment, Chain, and Ownership System (PECOS) is an online Medicare enrollment system and an alternative to submitting a...
articles Blog
Optimizing Waiting Room Management in Urgent Care

Optimizing Waiting Room Management in Urgent Care

Some people call it the most wasted real estate in urgent care. It’s your waiting room. While not every clinic...
articles Blog
Does Data Really Support ACIP’s FluMist Recommendation?

Does Data Really Support ACIP’s FluMist Recommendation?

Tyson Gustin, son of Stacy and U.S. Air Force Staff Sgt. Michael Gustin, 23d Logistics Readiness Squadron, receives flu mist...
articles Blog
Urgent Care Insurance Contract Denied? Here’s 8 Smart Ways to Appeal

Urgent Care Insurance Contract Denied? Here’s 8 Smart Ways to Appeal

Your urgent care’s contracting and credentialing team just went through the grueling process of applying for an insurance contract with...
articles Blog
Integra Urgent Care

Integra Urgent Care

Integra Urgent Care switched from paper charts to Experity in 2010. They used the EMR and PM to reduce the...
casestudies Case Studies
Urgent Care Startups Cut Labor Expenses with Medical Assistants

Urgent Care Startups Cut Labor Expenses with Medical Assistants

Labor is the single largest expense in urgent care operations. Rather than hire more expensive clinicians, urgent care startups should...
articles Blog
An Analysis of ICD-10, CPT®, and E/M Coding Trends Over Five Years

An Analysis of ICD-10, CPT®, and E/M Coding Trends Over Five Years

In this Urgent Care Quarterly, we explore coding trends over the last five years as they relate to urgent care....
Research
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