Becoming Their Clinic:

Making Patient Experience Your Growth Engine

Webinars
Urgent Care Operations, Urgent Care Patient Engagement

ON-DEMAND

In 2025, urgent care patients are comparing their experiences to Amazon, Uber, and Instacart, and when urgent cares fail to meet these expectations, patients notice.

This free 45-minute webinar will show you new ways to gain and grow the kind of patient engagement that keeps them coming back. By transforming disconnected interactions into seamless, personalized journeys, you’ll eliminate friction and expand your patient base.

You’ll learn from urgent care experts:

  • What patient expectations look like in 2025
  • Strategies urgent cares are using to compete and win on patient experience, not just convenience
  • How to capture more first-time visits with marketing that engages
  • Tips for earning patient trust by offering personalized, 24/7 AI-driven responses
  • How to strengthen loyalty with follow-ups and coordinated care that encourage repeat visits

WATCH NOW!

Speakers

A man with a shaved head and trimmed beard, smiling, wearing a blue collared shirt, shown in a circular frame on a white background.

Nick Hoard


CEO & Founder


PATIENT CARE MARKETING PROS

Kevin Clarke, SVP of Strategic Business Development, Experity

Kevin Clarke


Senior VP, Business Development


Experity

Portrait of a middle-aged man with a bald head, gray beard, and mustache, wearing a dark shirt, set against a white background with a circular border.

Jonathan Moss


Senior VP, Growth and Operations


Experity