Becoming Their Clinic:
Making Patient Experience Your Growth Engine
Webinars
Urgent Care Operations, Urgent Care Patient Engagement
ON-DEMAND
In 2025, urgent care patients are comparing their experiences to Amazon, Uber, and Instacart, and when urgent cares fail to meet these expectations, patients notice.
This free 45-minute webinar will show you new ways to gain and grow the kind of patient engagement that keeps them coming back. By transforming disconnected interactions into seamless, personalized journeys, you’ll eliminate friction and expand your patient base.
You’ll learn from urgent care experts:
- What patient expectations look like in 2025
- Strategies urgent cares are using to compete and win on patient experience, not just convenience
- How to capture more first-time visits with marketing that engages
- Tips for earning patient trust by offering personalized, 24/7 AI-driven responses
- How to strengthen loyalty with follow-ups and coordinated care that encourage repeat visits
WATCH NOW!
Speakers
Nick Hoard
CEO & Founder
PATIENT CARE MARKETING PROS
Kevin Clarke
Senior VP, Business Development
Experity
Jonathan Moss
Senior VP, Growth and Operations
Experity