Seventy-six percent of Americans report they do not leave their doctor’s office on a positive note according to an AHIMA study highlighted in a Healthcare Innovation article. Primary care is simply unable to keep up with demands for convenience, attention, and transparency — but urgent care is.

This guide examines what goes wrong for patients and how urgent care can deliver the kind of experience patients want and deserve — to not only keep them coming back for on-demand care, but also choose you over primary care where they are able.

What will you get out of this guide?

• A better understanding of where patients struggle at every point in the urgent care patient journey
• The easiest way to minimize these pain points and transform how patients experience healthcare
• How these improvements also benefit your staff, operations, and potential to optimize profitability

Learn how to win over patients and improve retention by downloading the eBook now.