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Change Healthcare (Optum) Outage FAQs

latest update: 4/4/2024 Experity/Waystar Webinar [UPDATED 4/4/24] Experity partnered with Waystar to host a second, one-hour webinar for SaaS clients on Thursday, April 4 to share information on navigation, rejections, workgroups, resubmissions, and to answer client questions. Watch now on-demand....

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Change Healthcare (Optum) Outage FAQs

How to Win Patients Over for Increased Retention

How to Win Patients Over for Increased Retention

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The Patient Experience Beyond the Ordinary

The Patient Experience Beyond the Ordinary

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Urgent Care Industry Benchmarking

Urgent Care Industry Benchmarking

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HIPAA: 4 Enforcement Discretions Expire With End of PHE

HIPAA: 4 Enforcement Discretions Expire With End of PHE

Learn about four Notifications of Enforcement Discretion that expired with the end of the public health emergency (PHE.)

6 Quick Tips: Managing Your Urgent Care After the End of PHE

6 Quick Tips: Managing Your Urgent Care After the End of PHE

The end of the PHE means regulatory requirements and reimbursement services have changed. Get tips on managing your urgent care...

Medicaid Updates: How Eligibility and PHE Changes Impact Urgent Care

Medicaid Updates: How Eligibility and PHE Changes Impact Urgent Care

Learn how the end of the public health emergency impacts Medicaid — specifically as it relates to urgent care.

How to Retain Patients in a New Era of Urgent Care

How to Retain Patients in a New Era of Urgent Care

As COVID-19 testing wanes, your urgent care revenue hinges on retaining your new patients. Here is how to keep a...

Managing Outside Influences on Your Urgent Care Billing

Managing Outside Influences on Your Urgent Care Billing

In this month’s “Focus on RCM” we clear up some confusion around how the No Surprises Act applies to urgent...

The Future is Unsure for the COVID-19 PHE

The Future is Unsure for the COVID-19 PHE

In this month’s “Focus on RCM,” we weigh in on what we think the near future holds for the COVID-19...

Hiring Tips: Right Staff and Patient Type Determination

Hiring Tips: Right Staff and Patient Type Determination

In this month’s “3 Things to Know About RCM,” we provide tips for interviewing new urgent care staff, dispel some...

ICD-10 and CPT Codes: Answers to Questions About COVID-19 Visits

ICD-10 and CPT Codes: Answers to Questions About COVID-19 Visits

In the last two years, we’ve seen continual changes to the rules around COVID-19 coding and documentation. Get insight into...

New ICD-10 Codes and Modifier for 2022 Billing

New ICD-10 Codes and Modifier for 2022 Billing

In this issue of 3 Things to Know About RCM, we review new ICD-10 codes and modifier that go into...

What You Need to Know About 2022 Urgent Care Coding

What You Need to Know About 2022 Urgent Care Coding

In this issue of 3 Things to Know About RCM, we share highlights on the MPFS Final Rule going into...

How to Improve E/M Coding Accuracy and Billing Dos and Don’ts

How to Improve E/M Coding Accuracy and Billing Dos and Don’ts

In this issue of 3 Things to Know About RCM, learn how to improve E/M coding and billing accuracy. You’ll...

Understanding the No Surprises Act and HIPAA Compliance

Understanding the No Surprises Act and HIPAA Compliance

Keeping up with new ICD-10 Codes and legislation like the No Surprises Act can be a challenge. In this issue...

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