Support for all Your Teleradiology Needs

latest update: 7/1/24

At Experity Teleradiology, we take great pride in making sure that our clients have the support they need in order to succeed. Not only do we want to help your center run more smoothly, but we also want to be there for you every step of the way. We believe that a key ingredient to our successful teleradiology service is having access to us through our systems of support.  

Available Solutions Center

Whether you need us or not, know that we are here for you 365 days a year with extended hours. Our U.S. based solutions center is a hub of knowledge and information right at your fingertips. Whether you are requesting a reread, IT support, more information, or checking on status, we want our clients to promptly receive information.

Our clients can secure chat with a knowledgeable Solutions Center Representative by visiting our website at www.experityhealth.com/teleradiology.  Experity Teleradiology’s secure chat feature is HIPAA-compliant and allows clients to communicate with a an Experity Teleradiology team member without ever picking up a phone.

Access to Radiologists

Did you know that you can speak directly with the radiologist who performed an over read for you? It’s easy to feel disconnected from the professionals who are helping your center, but we want to make sure that you feel confident in our dedication to client success. Our #1 priority is making sure that you receive quick results that are from a radiologist who knows and understands your concerns.

Whether you just want more details about the read that the radiologist performed or you’re wanting additional information, we understand that real-time access to a radiologist is what will ultimately lead to better care for the patient. Clients can reach our radiologists via secure chat with our Solutions Center and requesting to speak with a radiologist working on your case.

Fast, Accurate Results 

At the end of the day, what matters most is your patient. We have a 99% accuracy rate, and complete most stat reads in under 15 minutes, and routine reads in under 30 minutes. Our board-certified radiologists are assisted by AI technology to see beyond likely anomalies to identify hidden abnormalities that may not be indicated by a patient’s chart. So not only can you trust the results, but you’ll also receive them by the time the patient gets home or even before they leave the clinic.

We know that the best healthcare does not take place in a vacuum, which is why we want to help your center be the absolute best it can be. Check out our Teleradiology page to learn more and schedule a chat with our team.

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