Urgent Care Blog

Waiting doesn’t start in your lobby anymore. It starts with the first click: when a patient tries to decide whether to book online or...

Healthcare employees have it tougher than ever. Patients arrive informed, opinionated, and increasingly influenced by what they find online before...

Urgent care is having a moment. The sector is growing rapidly, and the reasons go beyond convenience. A recent Forbes feature highlights...

In urgent care, speed has always been the measure of success. Visit volumes, throughput, and door-to-door times dominate the conversation...

How high-performing clinics are winning by making technology disappear Featured on Dx: The Podcast Urgent care has always operated under...

How the best urgent care operators turn daily interactions into long-term loyalty As heard on Dx: The Podcast Urgent care...

What urgent care leaders are getting right — and how it builds trust from day one As heard on Dx:...

In urgent care, delivering high-quality care quickly has always been the goal. But today’s patients want more than just efficiency...

Despite the advancements in convenience and accessibility, patients are reporting extreme dissatisfaction with healthcare – not only around costs and...

Patient engagement can make or break your business. At the same time patients have become increasingly dissatisfied with healthcare, they...

As COVID-19 testing wanes, your urgent care revenue hinges on retaining your new patients. Here is how to keep a...

The right approach to patient surveys — and the right motive for collecting feedback — can help you improve your...