… Over the last few months, urgent care has seen a 46% increase in visit volume nationwide. In addition, urgent care is administering 25% of all U.S. COVID-19 tests each week, more than 360,000 tests per day. The combination of this heavy foot traffic and the pandemic have resulted in providers carrying stress like never before….
… Our Hosts Tammy Mallow Senior Director of Consulting, Experity Lou Ellen Horwitz CEO, Urgent Care Association Carole Flynn Director of Operations, PromptMD …
… help you get patients in and out more quickly, but also reduce stress and burnout for staff. And the opportunities to be more efficient today are better than ever. Chapter 1: Modern Efficiency Understand six valuable strategies that high-volume clinics use to successfully manage modern patient demands and avoid staff burnout. Chapter 2: Modern Patient Safety Lean, impactful ways to reassure security-savvy patients of their safety and security. Ch…
… Here are tips on how you can support your teams to stay engaged and avoid burnout. Make it easier to accommodate higher patient volume Burnout can happen fast for an overwhelmed staff. But in-clinic efficiencies and load-sharing can ease a lot of the burden that comes with heavy patient traffic. These tips are proven to help, and come straight from the experts who presented at our How to Modernize Your Clinic for a New Era in Urgent Care webina…
…re. Studies show that over 50 percent of providers experience some form of burnout (a trend that is on the rise). So, commit to making their well-being critical to your organization’s long-term success. Identify your providers’ preferences. Doing this research will not only improve your recruitment process, but also generate insight into why providers decide to stay or leave. 5. Recognize the Positive and Minimize the Weight of the Negative While …
… benefits of practicing convenient care to recruit and retain providers. Also read: Causes & Solutions for Healthcare Staff Burnout in Urgent Care …
…t more tips on staff efficiency in Causes & Solutions for Healthcare Staff Burnout in Urgent Care >> 5. Incorporate strategic growth opportunities Once your urgent care clinic is established and running smoothly, think about adding a service line or two. If you do your homework, this can deliver significant growth for your urgent care. Before you decide on new service lines, you want to determine which are most appealing to the communities you ser…
…coding and billing improve revenue optimization. And in a time of provider burnout, customers reported that work-life balance improved with two- to four-minute post-visit charting resulting in less after-hours charting. Customers in the study also showed a reduction in bad debt expense. At a Glance The findings of the TEI study highlight the importance and financial benefits of utilizing urgent care specific software. Urgent care-specific function…
… over their body with this infection. Consider the patient’s risk factors. Burnout is real—create an avenue for staff to share frustrations. When performing aerosol-generating procedures and specific types of testing, consider an N-95 mask. For most urgent cares, surgical masks and regular sanitizing procedures should be adequate. Some drugs and therapeutics have shown promise. Dexamethasone is a corticosteroid and the only drug that has shown a m…
…seeing record-high numbers, this can both protect your revenue and prevent burnout for your staff. Improve your NPS Even before the pandemic drove us to seek remote healthcare engagements, the Internet had become consumers’ number one source of information about local doctors, according to a Professional Research Consultants survey. Over half of patients were likely to use Google or other search engines to find a new doctor. Compared to selectin…
… See who was nominated for the Limelight Awards! These peer-nominated industry awards honor forward-thinking urgent care heroes for taking center stage, spotlighting patient-first urgent care, innovating operations, and making an impact in their communities and on the industry….