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Getting to Know the Patient Services Department

Patient Services Manager: Nikki Petersen Our patient services department at Experity handles a variety of calls to help our clients...

ICD-10-CM: What’s New for 2025

How are we preparing for the end of year already? Didn’t 2024 just begin? Unfortunately, we are heading into fall...

7 Signs NextGen is Not Built for Urgent Care

Join Experity for this webinar where our experts will share the signs that your NextGen EMR may be selling your...

Billing Out-of-Network, Flu Season, and Industry Updates

The Challenges of Billing Out-of-Network One of the biggest challenges for an urgent care is billing insurance as a non-participating...

Sneak Peak! Urgent Care Quarterly: 2024 Revenue Trends

In the last issue of Urgent Care Quarterly, we explored how the operational strategies adopted by urgent care practices during...

Urgent Care Revenue Cycle Trends

Read this UCQ issue to see the latest visit trends and explore the biggest factors affecting your revenue cycle in...

CrowdStrike Global IT Outage – Experity’s Systems are Operational

A software update deployed on July 18th, 2024 by cybersecurity firm CrowdStrike led to a major global IT outage, impacting...

7 Signs Athena is Not Built for Urgent Care

Join Experity for this webinar where our experts will share the signs that your Athena EMR may be selling your...

Front Desk Best Practices for Accurate Billing in Urgent Care

Oversights and errors in front desk operations can result in rework, denials, or rejections. Safeguard your revenue and your team’s...

Unleash Your Revenue Potential: Expert Strategies for Billing and Credentialing

Join Experity for an insightful webinar designed to tackle common billing and credentialing challenges.

5 Best Practices for Patient Engagement in Urgent Care

Patient engagement can make or break your business. At the same time patients have become increasingly dissatisfied with healthcare, they...

7 Urgent Care Best Practices for Clinics to Thrive

The healthcare landscape is constantly evolving, and urgent care clinics are at the forefront of providing efficient, patient-centered care. To...