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ICD 10 changes impacting Urgent Care in 2025 

ICD10 has been ever changing since it was first adopted ten years ago. Each year the Centers for Medicare &...

August Industry Notes: Medicaid, Worker’s Comp, and Payer Updates

Kentucky Medicaid Announcement  On July 29, 2025, the Cabinet for Health and Family Services was notified of a technical issue...

July Industry Notes: Cigna Reimbursement Policy 

Notification: Effective 10/01/2025 Cigna has developed a new reimbursement policy, Cigna may adjust the E/M CPT® code 99204- 99205, 99214-99215,...

Humana Diagnostic Testing of Influenza

Humana Claims Payment Policy Subject: Laboratory – Diagnostic Testing of Influenza    Medicare Advantage Payment Policy As a Medicare Advantage plan,...

Humana Z-Code Billing for Molecular Diagnostic Testing

Humana Claims Payment Policy   Subject: Z-Code Billing for Molecular Diagnostic Testing    Medicare Advantage Plan Palmetto Region  The Molecular Diagnostic Services...

Important Update: Changes to TRICARE East Region Claims Processing 

Ashley Fernando, RCM Operations Manager, Experity What is TRICARE? TRICARE is the health care program for uniformed service members, retirees,...

May Industry Notes: PLA Code Changes July 1, 2025

PLA codes, 0240U and 0241U, will be deleted by the AMA with an effective date of July 1, 2025. CPT...

Refresher: Guidelines for E/M Coding  

Hard to believe that the new E/M guidelines have been in place for urgent care for four years.  These guidelines...

What’s New in Telemedicine for 2025? 

The American Medical Association (AMA) added a Telemedicine Services category to the Evaluation and Management section of CPT. Codes are...

How Does Data Reviewed Work When Coding E/M? 

Amount and/or Complexity of Data to Be Reviewed and Analyzed is one of three elements that determine the level for...

Cigna: New Z Code Policy Requires Additional Provider Documentation 

RCM Coding Supervisor: Tricia Krueger, CPC Cigna Health will begin denying evaluation and management (E/M) codes and supporting Z codes...

Understanding and Managing Payer Contracts in Urgent Care

Effectively managing payer contracts is essential to ensure healthcare providers get fair payment for their services and can continue to...