We get it. You rely on your EMR/PM every day. You’ve used it for years, despite its flaws. You don’t want to keep using it, but you don’t want to go through the potential disruption and retraining that comes from the switch.
What if it wasn’t so hard?
Experity has successfully helped over 35 percent of urgent care clinics across the nation make the switch to a built-for-urgent care operation system — with minimal disruption. We make upgrading easy and set you up for continued growth — because we focus squarely on urgent care practices and their patients. Let us show you how you can build for your future.
Getting started has never been so easy
Your implementation plan should fit your business, your goals, and the way you operate. While you get started with your new operating system, we do everything we can to keep your practice on track without disrupting your business.
Implementation should be just as efficient as your EMR. It should begin with a goal, be easy to use and understand, and make life better.
And we’ll be with you at every step.
By using what we’ve learned through 20 years of experience implementing urgent care technology and a proven training process, you’ll up and running quickly and with confidence.
As a new customer, you’ll work with a dedicated implementation team through the entire process and 30 days after go-live. Through our interactive process and weekly meetings, we communicate directly with your team for visibility into tasks and timelines to support your success. Standard implementation is 60 days based on meeting interim deadlines along the way.
Experity users have access to a variety of training tools including, self-help articles and role-based training videos through our extensive knowledge base, dedicated webinars to review expected workflows, and trainers who are available to answer questions during and after the implementation process.
As an Experity client, you’ll have access to our Customer Success Team, dedicated to helping you optimize our solutions, so you reach your goals and improve your ROI based on proven best practices. When you’re successful, we call it a win.
We’ve Got Your Back
Your EMR/PM solution is installed, and you’ve gone through training. Now what? No worries. With critical, 24/7 support, we’re always on the job to give you even more peace of mind. Connect with our support team via phone or email or visit Experity Connected where you can submit and track the status of your support tickets, connect with our support team, and find answers to commonly asked questions.
When it’s critical, we’re on it. We take every challenge seriously.
Industry-leading E/M and ancillary charge capture, averaging $11-$14 more per visit*
*Forrester, The Total Economic Impact Of Experity’s Software And Services, January 2020.
With a better EMR, you can advance patient care. You can increase throughput. You can build loyalty and make your clinic the center of a patient-centered on-demand healthcare experience.
With Experity’s Operating System, you can build a full suite of technology services built specifically for the urgent care experience. Experity makes it easier to expand your offerings and continue to grow your business.
Ready to take your urgent care practice to the next level? Do it the easy way.
The process into Experity is a very smooth and easy one. And all those fears that were talked about prior to switching, end up being just null and void.