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AI Solutions at the Intersection
of Retail and Healthcare

AI is here. A practical tool for urgent care clinics to reduce administrative burden, improve patient flow, and enhance care delivery. Artificial intelligence expands your staff, reducing routine work and maximizing human impact by creating space for more meaningful patient interactions.

We’re excited to introduce three upcoming AI solutions from Experity, each purpose-built for urgent care.

Coming Summer 2025

AI Insurance Matching

Turn Check-In into a Competitive Advantage

Speed up patient flow and reduce errors that lead to claim denials with AI Insurance Matching. This new integration allows patients to upload their driver’s license and insurance card during online registration, speeding up patient flow and making sure claims are clean from the start. Optical Character Recognition (OCR) extracts the data, and AI matches it to the correct payer using insights from previous successful claims.

When the intake process is smoother and more accurate, your clinic runs more efficiently and creates a better first and lasting impression for patients.

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Care Agent – Coming Summer 2025

Care Agent

Deliver Always-On, Personalized Patient Engagement

Transform how your clinic connects with patients, before, during, and after the visit with Care Agent, Experity’s AI-powered patient engagement assistant. Built to serve as your digital front door around the clock, it operates through secure text messaging and web-based interactions, eliminating the need for apps or logins while preserving full HIPAA compliance.

This white-labeled virtual assistant automates key tasks across the care journey, including pre-visit scheduling and insurance verification, post-visit follow-ups, lab result delivery, referrals, and payment processing. The result: fewer phone calls, fewer manual workflows, and a modern experience that keeps patients informed, engaged, and coming back. Care Agent doesn’t just communicate; it lets you build lasting relationships, boosting patient satisfaction and operational efficiency, all while reflecting your clinic’s unique brand.

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Coming Summer through Fall 2025

AI Scribe

Free Up Providers by Automating the Burden of Charting

Spend less time documenting and more time focusing on patient care with AI Scribe. AI Scribe listens during the patient encounter, transcribes the conversation, and generates structured clinical notes that can be integrated directly into the Experity EMR. This leads to improved throughput, better note accuracy, a reduction in after-hours charting – and less provider burnout.

By supporting accurate coding for ICD, CPT, and E/M, AI Scribe also improves billing compliance and helps optimize reimbursement.

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Be the first to see the future

Join our insider list for early access to the newest AI tools — including a personalized demo tailored to your needs.