While most urgent care owners are confident they are getting claims out and posting cash efficiently, those tasks only account for 30-40% of the revenue cycle. What our RCM experts have found in over 400 billing audits is that clinics are making the same mistakes in the other 60-70% — and had no idea there was so much room for improvement.
Answer the 10 simple questions in this self-evaluation to get a clearer picture of what you’re doing right (and maybe not so right) in your billing process and how each step of your process impacts the health of your revenue cycle. With best practices listed as the first choice in each question, you’ll see what you can do to improve.
As a bonus, the scoring section helps you comprehend where you stand against the industry’s best — and provides even more resources and advice to help you get from delayed to paid.