When Patient Engagement Tools are Integrated and Easy to Use, You Deliver a Positive Patient Experience
Experity’s Patient Engagement solution allows patients to connect with your clinic digitally and provides the tools you need to gauge clinic performance.
Accelerate check-in by collecting patient information, insurance details, and signed consent forms during electronic registration before the patient enters the clinic
Reduce wait times by up to 80% with a wait-time algorithm that accounts for both walk-in and scheduled visits
Send post-visit text-based surveys to earn two to three times more online reviews and score NPS to track and manage service recovery efforts, improving your clinic reputation
Use team scorecards to provide engagement metrics, improving transparency and staff performance
“Experity’s Patient Engagement software solution allows us to understand which clinics have the time between check-in and registration, potential staff training needs and puts data behind our decisions and efforts.” – Tim Kiss, VP of Marketing, CRH