Live Webinar
March 11, 2021 at 12:00 pm CST

KPIs to Measure in Your Urgent Care


Tim Dybvig
SVP, Patient Engagement

Alan Ayers
President, National Occupational Medicine Network

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Medical Billing

Coding in 2021: Properly Using New E/M Coding in the EMR to Regain Revenue

January 15, 2021 at 12:00 pm CST

With the recent CMS coding changes, urgent care is feeling an impact. Join Dr. David Stern, Experity CEO, for a special webinar event where he’ll offer coding insights and answer questions applicable to urgent care providers, billers, and everyone in between.

Urgent Care Operations

Managing Provider Burnout: Tips for Physicians & Staff in the Urgent Care Setting

December 15, 2020 at 11:00 am CST

Over the last few months, urgent care has seen a 46% increase in visit volume nationwide. In addition, urgent care is administering 25% of all U.S. COVID-19 tests each week, more than 360,000 tests per day. The combination of this heavy foot traffic and the pandemic have resulted in providers carrying stress like never before.

Urgent Care Operations

Superbugs, Vaccines, and Urgent Care: A Conversation with Infectious Disease Expert Dr. Matt McCarthy

October 23, 2020 at 1:00 pm CST

Since the beginning of 2020, urgent care has been riding a roller coaster. Flu season was at its peak in February; visit volume hit an all-time low in April; and today we’re treating patients through a pandemic and testing for COVID-19 at rates we couldn’t have imagined possible. And here we are–back at the cusp of flu season, but what will it look like in this new normal?

Patient Engagement

Navigating your NPS: How to stop bad reviews from destroying your business

September 17, 2020 at 1:00 pm CST

Patient satisfaction data helps healthcare businesses transform. Patient feedback via post-visit texting and short surveys can help you gain loyalty, build new business, and improve clinic culture.

Urgent Care Operations

Urgent Care Data: How COVID-19 Changed the Industry

August 28, 2020 at 11:00 am CST

As we navigate this new normal, good data tells stories and teaches lessons that will help us continue to be a relevant, resilient, and effective healthcare solution, no matter what the future holds.