Explore the suite.
Get measurable results with software and services that take the complexity out of healthcare from online appointment and registration to billing and reputation management.
Marketing may seem like a task that is secondary to operational needs. The opposite is true. Marketing needs to be a primary focus if your urgent care is to succeed financially. A forward-thinking budget will have a line item for marketing. In reality, you can have the best staff and medical equipment in the area—and no patients to serve because they don’t know about you.
Changing to a new EMR can be a real challenge for urgent care providers. The struggle begins with choosing the right solution and a partner that understands your objectives. We’ve helped lots of on-demand clinics make the switch, so we’ve created a vault of resources to help.
Implementing a new EMR? Leadership may see the benefits, but getting the staff to buy in can be more difficult. To make the transition successful, you need the support of your staff. Read our 10 best suggestions for how to get your staff to buy-in.
It’s easy to diagnose and treat patients, but determining the bottlenecks in your urgent care and finding the right prescription to fix them is not so simple. Use our three-part Bottleneck Assessment to find process problems so you can cure them once and for all.
Get a list of the top 10 urgent care key performance indicators and learn ways to help improve your performance with tips from DocuTAP.
The CMS Merit-based Incentive Program (MIPS) was designed to tie payments to quality and cost-efficient care, drive improvement and outcomes, increase the use of healthcare information, and reduce the cost of care. Learn the top five things you should know about MIPS.
Switching EMR/PM software and moving forward with a new technology partner is a big decision. Finding the right fit can be a big determinant of your future success. These questions to help you choose the right company to move your business in the right direction.
For urgent care clinics and healthcare providers in general, a backlog in accounts receivable (AR) isn’t unusual. Collecting unpaid debt is a burden that can be lifted by hiring a collection agency. Ask these questions before you make your choice.
Some people call it the most wasted real estate in urgent care. It’s your waiting room. While not every clinic can get rid of the waiting room altogether, there are nine smart steps everyone can take to phase out this inefficient space and make the wait less painful for patients.
Patients don’t want online appointments—they want flexibility, control of their healthcare, and care on-demand. In fact, in the urgent care space, many patients don’t actually want to set an appointment at all. Patients love the convenience of dropping in without a reservation and getting in and out quickly.
When you mix patient identifiable information and health information, you have PHI. As healthcare providers using a global information network, it's your responsibility to keep PHI secure in the analog and digital world. These tips will help.
As the weather begins to turn colder and the sounds of coughing, sniffling, and sneezing begin to fill your waiting rooms, your urgent care is also filling up with germs. What steps can you take to ensure you’re providing the safest environment for both your patients and your staff?