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Get measurable results with software and services that take the complexity out of healthcare from online appointment and registration to billing and reputation management.
Articles
Ideal Registration Workflow
During our May webinar series, product owner Kristina Flores demonstrated the ideal registration workflow for both new and existing patients, along with real-time eligibility, credit card pre-authorization, collecting payments, and...
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What Urgent Cares Can Learn About Patient Experience from the Restaurant Business
In this webinar, you’ll learn how to navigate the waiting experience in your urgent care by delivering patient-centered care.
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How to Improve Your Patient Experience
The best brands have a loyal fan-base. What makes a brand powerful and stand out are the raving fans in the background, telling everyone about a service or product that...
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Practice Velocity’s eReg Admin Portal Brings Customization to Users
We know how important speed and patient flow are to your urgent care center, and it all begins with the patient registration process. That’s why we’re so excited to launch...
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What Happens When Urgent Cares Offer Online Appointments
When you offer online appointments, it will change your business—and not always in the way you think. But you have options. Read this before you make a decision.
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Lab Reduces Wait Times with Patient Queue Technology
Every urgent care clinic wants a way to manage patients efficiently and improve satisfaction with the best technology and a system that meets their goals. Read this case study to see how one lab improved wait time and patient satisfaction using Clockwise.MD’s patient queue.
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Patient Registration Just Got Faster with PV’s Photo Upload Feature
When the speed of patient throughput translates to revenue for your urgent care center, every second counts during the patient registration process. That’s why we’re so excited to debut the...
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Urgent Care Scheduling Software: Which is Right for You?
With consumers tapping into tech to get information before making decisions, an online presence isn’t enough. Online appointment booking improves patient satisfaction and user experience. Read more to learn more about your choices.
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Nine Steps to Getting Rid of the Urgent Care Waiting Room
Some people call it the most wasted real estate in urgent care. It’s your waiting room. While not every clinic can get rid of the waiting room altogether, there are nine smart steps everyone can take to phase out this inefficient space and make the wait less painful for patients.
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Four Reasons Urgent Care Patients Don’t Want an Online Appointment
Patients don’t want online appointments—they want flexibility, control of their healthcare, and care on-demand. In fact, in the urgent care space, many patients don’t actually want to set an appointment at all. Patients love the convenience of dropping in without a reservation and getting in and out quickly.
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Advances in Urgent Care Tech Make it Easier to Automate Patient Registration
The patient registration process is a prime opportunity for your urgent care center to create positive patient experiences. In fact, it’s critical to get this portion of the patient encounter...
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Urgent Cares Beware of Trojan Horse Patient Check-in Systems
Urgent care providers should be wary of new patient check-in systems that purport to cut down their wait times, keep their waiting rooms full and improve their online reviews. They...
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