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Three Urgent Care Metrics to Watch in the New Normal
COVID-19 came out of nowhere. One minute urgent care leaders were thinking about the end of flu season, and the next they were confronted by a highly contagious virus and empty patient queues. Urgent care clinics faced record-low visit volume in April, but quickly rebounded to record-high volume in July. Read more to explore visit volume trends and other data to help you navigate the new normal.
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New Official Guidelines for Coding COVID-19 Diagnoses
On October 1, 2020, the annual update to ICD-10 codes goes into effect. The ICD-10-CM Official Guidelines for coding and Reporting FY 2021 (October 1, 2020 – September 30, 2021) have also been updated. These guidelines are provided by the Centers for Medicare and Medicaid Services (CMS) with the National Center for Health Statistics (NCHS).
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COVID-19 Pandemic 2020 Timeline
2020 is year that will go down in the history of global health. From January 21, when the first case of COVID-19 was confirmed in the U.S., through resource shortages, lockdowns, business closures, and surges in contagion, urgent care clinics have stretched the limits of ingenuity and agility to stay operational and valuable. This timeline is a snapshot of the high points and the low points of the pandemic. to help urgent care clinics reassess their response to COVID-19 and prepare for the future.
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COVID-19 Data: Weekly Urgent Care Visit Volume – Updated August 4!
Visit volume is one of the most important performance metrics in urgent care, and the COVID-19 epidemic continues to affect this key metric in unexpected ways. Throughout the next few months, we’ll be sharing visit volume data with you, and our thoughts on the trends here on our blog each week.
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Coding During the Public Health Emergency
Coding instructions are circulating regarding coding for COVID-19 and even laboratories are giving clinics incorrect coding information. Experity has provided the current coding information for diagnosis coding and laboratory testing. We will continue to update as changes occur.
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COVID-19: What you need to know about antibody testing
During the COVID-19 public health emergency, antibody testing has become a hot topic for both providers and the public. Should you perform these tests? Will you be reimbursed? How do you know which tests are the most accurate? Our compliance experts have compiled the information you need to make good decisions around antibody testing here to help you make the best decision for your urgent care clinic.
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COVID-19: Accelerated Payments During the Public Health Emergency
During the COVID-19 public health emergency, urgent care clinics and other healthcare providers may be challenged to keep revenue flowing so they can continue to offer essential medical care. CMS expanded its Accelerated and Advance Payment Program in accordance with the CARES Act. To find out if you qualify for accelerated or advanced payments, check out the guidelines below from our experts.
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COVID-19: CARES Act Provider Relief Fund
In light of the COVID-19 public health emergency, the federal government is providing support to healthcare providers fighting the pandemic. The CARES Act provides relief funds to hospitals and other healthcare providers on the front lines of the coronavirus response. This funding will be used to support healthcare-related expenses or lost revenue attributable to COVID-19 and to ensure uninsured Americans can get testing and treatment for COVID-19.
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COVID-19: CARES Act Uninsured Program Portal
During the COVID-19 public health emergency, healthcare testing and treatment is essential to containing the spread of this disease. The government has put funding in place through the CARES Act to ensure insurance coverage does not prevent patients from receiving care.
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Bridging the social distance with effective urgent care marketing
The urgent care industry emerged early in the 21st century when pioneers in healthcare realized that patients wanted a new way of engaging with doctors and the entire healthcare system. Urgent care providers and operators looked at healthcare in new ways, not only as a response to patients’ needs to get well, but as a business that filled an important need for their communities.
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5 Ways to Boost Urgent Care Clinic Morale During Uncertain Times
It’s been a tough few months for healthcare workers coast to coast as they deal with the COVID-19 pandemic. Boost clinic morale with these easy and thoughtful tips to let them know just how much you appreciate them!
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Experity Check-In App Available Now with Telemedicine
The coronavirus outbreak has the country’s healthcare professionals leaning heavily on their tech platforms and partners for support. At Experity, we’re committed to providing uninterrupted technology and support services throughout the duration of this pandemic and other healthcare events that may follow.
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