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When teleradiology services were introduced into the industry, it was initially to help fill in the gaps among solo radiologists in rural areas, but now it has flourished into an industry that has helped transform how care is delivered to patients.
But the question remains: should your primary care office offer radiology services with the help of a teleradiology partner? When it comes to primary care physicians helping patients get x-rays, most refer to a local radiology group or hospital to receive scans and readings. This practice is very widely accepted, especially for primary care offices that are tied to larger hospital systems.
However, with the current state of primary care and the emphasis on enhancing the patient experience, partnering with a trusted teleradiology company could take your practice to the next level.
The primary care sector of the healthcare industry faces distinct challenges. The position of a primary care doctor was once highly sought after and revered, but with the decrease in pay, fewer physicians pursued a career in primary care.
Fewer hospital residents want to go into primary care, as physicians that study specialties are more likely to bring in increased revenue. Many news sources have reported a decline in millennial patients. Many do not have a primary care doctor. This phenomenon has taken the industry by surprise, and more millennials are going to urgent cares to get the care they need.
A physician shortage, mainly hitting primary care, poses a threat that could peak within the next decade. Organizations are trying to find creative ways to help patients receive proficient care.
Even though there is evidence to show that receiving care through primary care physicians is a key to long term health of patients, centers are struggling to find solutions to help them overcome the challenges the shortage poses so they can best care for their patients.
Contributing more time and resources to enhancing the patient experience is one solution getting a lot of attention. Healthcare has become hyper-focused on the patient experience over the last few years. Healthcare companies and providers are taking strides to make sure patients are at the center of what they do and are an active participant in their own healthcare choices.
Utilizing teleradiology services is something that could drastically improve the patient experience with other significant benefits for your center. Studies show that general practices that partner with a teleradiology group and offer CT, MRI, and x-ray scans at their office have higher levels of patient satisfaction, especially in rural areas. Instead of making the decision to send patients elsewhere to get a scan, practices are helping patients receive care quicker from a provider that they know and trust.
Working with leading teleradiology providers, like Experity Teleradiology, helps you continuously improve patient care and the overall patient experience at your center. You are telling patients that they are your priority, giving them more incentive to return.
Through using teleradiology services, primary care providers are responding to patients’ expectations of quick, quality service, where and when they need it. That’s a positive patient experience.