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Get measurable results with software and services that take the complexity out of healthcare from online appointment and registration to billing and reputation management.
Brandon Napolitano
Case Studies
WellFast Urgent Care
WellFast Urgent Care was founded in 2006 by two ER physicians with a vision to provide quick, high-quality urgent care at a fraction of the cost of an emergency department visit. As the WellFast clinic grew, it quickly added more robust offerings (and lots of new customers). Looking for an urgent care partner to help support their rapid growth and additional service lines, the WellFast team found the solutions they needed—and more—with Experity.
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An Essential Guide to E/M Coding
Since the beginning of 2020, urgent care has been riding a roller coaster. Flu season was at its peak in February; visit volume hit an all-time low in April; and today we're treating patients through a pandemic and testing for COVID-19 at rates we couldn't have imagined possible. And here we are--back at the cusp of flu season, but what will it look like in this new normal?
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3 Things to Know About RCM – October 2020
This month we’re talking about 2021 E/M Coding and how you should get prepared. Our experts understand the confusion that can arise around coding, especially since it’s changing all the time. We’ve been hearing a lot about what’s coming in the new year. It’s just around the corner, and we want you to be clear about what it’s going to look like.
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How Urgent Cares Benefit from Telemedicine Beyond COVID
When COVID-19 broke out, many urgent care clinics quickly implemented telemedicine to triage infections and reduce the risks of exposure. But telemedicine isn’t new for urgent care. Learn why telemedicine a vital part of practices and how it can increase patient engagement.
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Superbugs, Vaccines, and Urgent Care: A Conversation with Infectious Disease Expert Dr. Matt McCarthy
Since the beginning of 2020, urgent care has been riding a roller coaster. Flu season was at its peak in February; visit volume hit an all-time low in April; and today we're treating patients through a pandemic and testing for COVID-19 at rates we couldn't have imagined possible. And here we are--back at the cusp of flu season, but what will it look like in this new normal?
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5 Reasons to Not Miss Experity’s Virtual User Experience
The Experity Virtual User Experience is just a few weeks away, and we’ve packed every minute of our half-day conference with valuable content and compelling presentations. Get all the benefits of attending virtually and leave with helpful information to share with your urgent care team—without leaving the comfort of your favorite chair.
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Registration is now open for Experity’s Virtual User Experience
Registration is now open for Experity’s Virtual User Experience. This half-day event, created just for urgent care, takes place online October 15, 2020. Sign up now.
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Three Urgent Care Metrics to Watch in the New Normal
COVID-19 came out of nowhere. One minute urgent care leaders were thinking about the end of flu season, and the next they were confronted by a highly contagious virus and empty patient queues. Urgent care clinics faced record-low visit volume in April, but quickly rebounded to record-high volume in July. Read more to explore visit volume trends and other data to help you navigate the new normal.
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3 Things to Know About RCM – September 2020
Optimizing your revenue is more challenging than ever. Coding is complicated, the rules keep changing and pre-pandemic processes just aren’t effective. At Experity, we’re committed to keeping you informed about the biggest things happening around urgent care billing, coding, and compliance. Each month we’ll be checking in with our RCM experts and sending you a quick recap of the top three things you need to know to stay current and profitable as we navigate industry change and external influence
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Just Released! Urgent Care Quarterly – The Pandemic Issue
Experity just launched the Urgent Care Quarterly – the Pandemic Issue. We’ve pulled data on visit volume, testing trends, telemedicine use, and operational response to COVID-19, and added our insights in this new issue. Read this short summary of what we found or download the full issue.
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New Official Guidelines for Coding COVID-19 Diagnoses
On October 1, 2020, the annual update to ICD-10 codes goes into effect. The ICD-10-CM Official Guidelines for coding and Reporting FY 2021 (October 1, 2020 – September 30, 2021) have also been updated. These guidelines are provided by the Centers for Medicare and Medicaid Services (CMS) with the National Center for Health Statistics (NCHS).
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Navigating your NPS: How to stop bad reviews from destroying your business
Patient satisfaction data helps healthcare businesses transform. Patient feedback via post-visit texting and short surveys can help you gain loyalty, build new business, and improve clinic culture.
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