SIOUX FALLS, S.D. and ATLANTA, G.A. ” (April 26, 2017) ” DocuTAP, one of the nation’s fastest growing healthcare technology companies and provider of electronic medical records (EMR) and practice management (PM) software for urgent care clinics, today announced that it has acquired Clockwise.MD, a patient engagement software provider of online scheduling and wait-time transparency solutions for healthcare organizations. The combination brings together the complementary strengths of both companies to form an industry leader in the on-demand healthcare market. Terms of the transaction were not disclosed.
Founded in 2012, Clockwise.MD’s online scheduling and virtual queuing functionalities are used by more than 1,600 urgent care clinics, emergency departments, primary and specialty care clinics, lab facilities, imaging centers, and more to help boost patient satisfaction, manage online reputations, and improve patient retention. Clockwise.MD’s suite of tools will enhance DocuTAP’s software products with a robust patient-facing product suite, offering urgent care providers a more comprehensive approach to workflow management and greater convenience for patients and clinic staff.
“We are excited to combine with Clockwise.MD, which has built one of the most recognizable brands for patient engagement solutions in the urgent care space and beyond,” said Eric McDonald, CEO of DocuTAP. “This transaction is an important step forward in DocuTAP’s growth trajectory and we look forward to working with the Clockwise.MD team to advance our combined leadership position in the on-demand healthcare market.”
“DocuTAP shares our entrepreneurial approach and commitment to providing a better experience for patients and providers alike. We are pleased to join forces and integrate our products to reach more customers and serve more patients across healthcare markets,” said Mike Burke, Founder and CEO of Clockwise.MD.
DocuTAP’s team of 300+ employees serves over 1,300 urgent care and on-demand primary care clinics. DocuTAP provides urgent care practices with an innovative approach to workflow management. Its flagship product, DocuTAP’s EMR and Practice Management software, fully integrates practice management and electronic medical records capabilities in one complete system. DocuTAP’s complete urgent care solution includes revenue cycle management services—along with DocuTAP Analytics, a business intelligence tool with custom reports and built-in industry benchmarks. Craft a better urgent care experience with DocuTAP.
Clockwise.MD provides online self-scheduling and queue management solutions for healthcare organizations, helping providers to manage their patients’ experience of waiting for care. Clockwise.MD customers realize a measured increase in patient satisfaction scores and patient volume.