Taking positive action in business and in life motivates Experity Chief Customer Officer, Brian Wilson. According to Brian, the industry is ripe for change. With so many opportunities to unlock value for customers, there’s no time to stand still. Brian joined the leadership team in 2020. With more than 20 years of SaaS experience, he knows what it takes to develop systems and people to deliver a world-class customer experience. Our role as a healthcare technology leader, says Brian, is to provide exceptional products and services that make it easier for our customers to provide better medical care to the patients that count on them.