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COVID-19 came out of nowhere. One minute urgent care leaders were thinking about the end of flu season, and the next they were confronted by a highly contagious virus and empty patient queues. Urgent care clinics faced record-low visit volume in April, but quickly rebounded to record-high volume in July. Read more to explore visit volume trends and other data to help you navigate the new normal.
On October 1, 2020, the annual update to ICD-10 codes goes into effect. The ICD-10-CM Official Guidelines for coding and Reporting FY 2021 (October 1, 2020 – September 30, 2021) have also been updated. These guidelines are provided by the Centers for Medicare and Medicaid Services (CMS) with the National Center for Health Statistics (NCHS).
2020 is year that will go down in the history of global health. From January 21, when the first case of COVID-19 was confirmed in the U.S., through resource shortages, lockdowns, business closures, and surges in contagion, urgent care clinics have stretched the limits of ingenuity and agility to stay operational and valuable. This timeline is a snapshot of the high points and the low points of the pandemic. to help urgent care clinics reassess their response to COVID-19 and prepare for the future.
Visit volume is one of the most important performance metrics in urgent care, and the COVID-19 epidemic continues to affect this key metric in unexpected ways. Throughout the next few months, we’ll be sharing visit volume data with you, and our thoughts on the trends here on our blog each week.
Coding instructions are circulating regarding coding for COVID-19 and even laboratories are giving clinics incorrect coding information. Experity has provided the current coding information for diagnosis coding and laboratory testing. We will continue to update as changes occur.
During the COVID-19 public health emergency, antibody testing has become a hot topic for both providers and the public. Should you perform these tests? Will you be reimbursed? How do you know which tests are the most accurate? Our compliance experts have compiled the information you need to make good decisions around antibody testing here to help you make the best decision for your urgent care clinic.
During the COVID-19 public health emergency, urgent care clinics and other healthcare providers may be challenged to keep revenue flowing so they can continue to offer essential medical care. CMS expanded its Accelerated and Advance Payment Program in accordance with the CARES Act. To find out if you qualify for accelerated or advanced payments, check out the guidelines below from our experts.
In light of the COVID-19 public health emergency, the federal government is providing support to healthcare providers fighting the pandemic. The CARES Act provides relief funds to hospitals and other healthcare providers on the front lines of the coronavirus response. This funding will be used to support healthcare-related expenses or lost revenue attributable to COVID-19 and to ensure uninsured Americans can get testing and treatment for COVID-19.
During the COVID-19 public health emergency, healthcare testing and treatment is essential to containing the spread of this disease. The government has put funding in place through the CARES Act to ensure insurance coverage does not prevent patients from receiving care.
The urgent care industry emerged early in the 21st century when pioneers in healthcare realized that patients wanted a new way of engaging with doctors and the entire healthcare system. Urgent care providers and operators looked at healthcare in new ways, not only as a response to patients’ needs to get well, but as a business that filled an important need for their communities.
It’s been a tough few months for healthcare workers coast to coast as they deal with the COVID-19 pandemic. Boost clinic morale with these easy and thoughtful tips to let them know just how much you appreciate them!
The coronavirus outbreak has the country’s healthcare professionals leaning heavily on their tech platforms and partners for support. At Experity, we’re committed to providing uninterrupted technology and support services throughout the duration of this pandemic and other healthcare events that may follow.
As we navigate this new normal, good data tells stories and teaches lessons that will help us continue to be a relevant, resilient, and effective healthcare solution, no matter what the future holds.
Urgent care clinics have been a go-to solution to delivering employer services for years, and occupational medicine (OccMed) is proving to be an increasingly important offering as the industry responds to COVID-19.
Over the months, it has been critical to stay up-to-date on the CARES Act and how loans like the PPP can help save your clinic. Last week, additional guidance was released on loan forgiveness. Join Experity and Clifton Larson Allen (CLA), to get all the pertinent information urgent care owners need to know.
COVID-19 has impacted the economy in unprecedented ways and the federal government has responded by offering a variety of loan options to businesses like urgent cares. Join Experity leadership and our trusted financial advisors at Clifton Larson Allen (CLA) for a 30-minute update on what we’re hearing from Treasury.
Join us as Laurel Stoimenoff, CEO of the Urgent Care Association, and Dr. David Stern, CEO of Experity, share key benchmark data & insights on trends from the urgent care community. Empowering you to make data-driven decisions and share best practices to continue to help you evolve through COVID-19.
COVID-19 continues to impact the way we interact with patients and how we run our urgent care. Join us as Dr. David Stern continues the discussion on managing your clinic while the world continues to adapt to social distancing.
As you are navigating the uncertainties of the COVID-19 pandemic, national and local legislation has opened up financial support for businesses in need. Your urgent care is potentially the perfect fit for this.
As you navigate the uncertainties of providing patient care during the COVID-19 outbreak, the last question you should have on your mind is how to code a visit. Join us for a roundtable discussion with Experity RCM/Billing and Compliance Leadership on how to accurately code for COVID-19.
We are experiencing unprecedented and uncertain times. COVID-19 is not only impacting the way in which we interact with patients, but it’s impacting our business. Join us for a roundtable discussion with Experity Executive and Marketing Leadership where we’ll offer tips for how to manage your clinic while the world social distances.