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Join DocuTAP, Clockwise.MD, and other healthcare industry leaders at the largest annual urgent care conference of the year in West Palm Beach, Florida. Connect with our executive team, attend a few of our speaking sessions (see below), network with other urgent care professionals, and hear more about the future of urgent care as we continue to drive innovation. You won’t want to miss it! See you there!

Booth #100


April 7-10, 2019


Palm Beach County Convention Center

650 Okeechobee Blvd

West Palm Beach, Florida 33401

DocuTAP Speakers


Clinic Set-up for Start-up!  |  Patrice Pash
Saturday, April 6, 2019
10:10 a.m.

Patrice Pash, Director of Consulting Services, brings her industry-leading urgent care startup expertise back to UCA in a presentation you won’t want to miss.

Contracting & Credentialing for a New Urgent Care  |  Tammy Mallow
Saturday, April 6, 2019
12:20 p.m.

Proper contracting and credentialing lays the foundation for your organizations reimbursement, services allowed, and general financial “health” moving forward. In this session, you will be presented with the steps involved, timeframes to expect, reimbursement trends, and information on barriers to network access. You will be provided with the information and tools to navigate this complex, yet critical, process. The goal of this session is to prepare new center leadership with a strategic approach to successful contracting and a thorough understanding of expectations in terms of various credentialing requirements.

Clinic Start-up: Q&A  |  Tammy Mallow and Patrice Pash
Saturday, April 6, 2019
4:15 p.m.

Q&A Session

UCA Sessions

Advanced Payer Contracting: Part 1  |  Tammy Mallow
Sunday, April 7, 2019
1:15 p.m. to 2:15 p.m.

There are complex nuances to payer contracting that urgent care leadership often are not familiar with. Join Tammy Mallow for Part I of Advanced Payer Contracting. Tammy will go beyond the beginning stages of payer contracting, getting into the details. She’ll discuss narrow and closed networks, and how your urgent care can utilize out-of-network strategies. You’ll learn about the different types of agreements you might consider: options for urgent care operations, primary care vs. urgent care operations, mixed-payer list, and dual-contracting. And, you will be presented with information on the effect on reimbursement these important choices offer.

Advanced Payer Contracting: Part 2  |  Tammy Mallow
Sunday, April 7, 2019
2:30 p.m. to 3:30 p.m.

In this session, Tammy continues her Advanced Payer Contracting presentation, sharing knowledge and information that expands beyond the beginning stages of payer contracting.

The Waiting Room Experience: Thinking Like a Restauranteur  |  Tristan Davis
Monday, April 8, 2019
12:15 p.m.

Tristan Davis, Strategic Product Director of Patient Engagement, will be sharing his expertise about the waiting room experience, patient journey through your clinic, and what we can learn from restaurants and their management of patient expectations.

Putting the Super in Supervisor: Developing Outstanding Clinic Supervisors  |  Patrice Pash, BSN, RN
Tuesday, April 9, 2019
3:15 p.m.

Patrice Pash, Director of Consulting Services, shares her knowledge on what makes an urgent care team thrive and how to develop leadership that positively drives your urgent care culture.

Conference Website:

Questions about DocuTAP or Clockwises’ attendance at the show?

Contact Taylar:

This resource was first published prior to the 2019 merger between DocuTAP and Practice Velocity. The content reflects our legacy brands.

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